KeyBank S Broadway, Littleton

KeyBank Reviews

• D

  Donovan Bartlett
  2

  Went in to cash a 8k check on Saturday. I had multiple forms of ID the guy behind the desk even called the person that wrote the check to me and cleared that it was good but still wouldn't cash it and to come back Monday.....I work too 9-5 is hard enough, but they have like five locations not many at all. I would never bank with KeyBank

  Response from the owner

  Donovan, the branch can use their own discretion on cashing or not cashing a check. We understand your frustration, and we strongly suggest working directly with the branch manager to seek the best resolution to your frustrations or deposit the check into your own financial institution. If you need assistance with anything else please let us know by emailing us at [email protected] Thank you! ^JL

• c

  chase adams
  1

  If you want terrible/rude service, Key bank on Belleview is the spot for you!! This bank has a bank teller by the name of Kelsey that excels in staring competitions, when I’m politely waiting for a banker to assist me with my account. With that being said, the only thing I like about this bank is the amount of help Andrew the banker has given me! Which is why the only star has been given!

  Response from the owner

  Chase, I’m sorry to hear you had this experience, if you would like to share any additional information please send your feedback to us at [email protected] including your full account name with a contact phone number and zip code. Thank you. ^JL

• D

  Dave Wright
  5

  Not sure why previous reviewers had issues but my business here is superb. Bankers recognize me and smile big when they see me and always make me laugh while there. Great service, never had to wait, never mistreated. I've been a key customer for over 7 years. Go see Terri, you'll get fabulous service all the time!

• J

  Jared Noe
  2

  No drive through, just an ATM. The lobby is closed for COVID. I want to give you money but can't!

  Response from the owner

  Hi Jared, I understand your frustration. Please know that you can do many of your common banking activities online and in the app such as deposit, transfer and make payments. Let me know if you have any questions. ^LH

• J

  Jaden Adler
  1

  Worst bank EVER!!!! My biggest mistake was banking with Key!!

• T

  Tyler Peck
  1

  They fixed my issue. Ben was great to make things right on my Birthday

  Response from the owner

  Tyler-We're sorry to hear your frustrations. I'll be happy to share your feedback. Feel free to email us any concerns to [email protected]. Thank you ^CS

• E

  Eric Losey
  1

  These folks are a joke, no service, no knowledge, why would anyone bank with your company especially this branch....

  Response from the owner

  Eric: This is not the type of service that we strive to give our clients. We appreciate you taking the time to provide your feedback and have forwarded this information to the branch so they can address this. If there's anything I can do to help you, please send an email to [email protected] including your phone # and I will give you a call. ^KeyBank Customer Care