KeyBank S Yosemite St, Denver

KeyBank Reviews

• D

  Den Usa
  5

  not quite sure where all the negative responses are coming from. We been banking with this branch for many years. They always have offered us products to save us money and that matched our banking needs. I freely admit sometimes teller service can be a slow sometimes. I chalk that up to this being a low volume branch. We just happy they still keep this branch open despite lesser daily volume of customers.

• B

  Briana Thurman
  1

  I’m literally standing in this location right now. There is not one teller in the front and everyone else that can clearly see me through their windows in their offices has not said one word to me like “Hello we will be right with you” or anything at least acknowledge the fact that I’m standing here and that you see me. Never coming back to this location 👎🏽

• P

  PJ Shel-Touzinsky
  2

  Consider your options when selecting a financial institution, it's definitely worth it. Originally open safety deposit box in 1996, and then shortly after established saving account. Luckily after dealing with continually excessive fees closed saving account ,where they charge me $5.00 for processing it. Now, closing out safety deposit box after filing a report with Office of Comptroller Currency for changing lock without notification. Only lucky for me they have to keep your belongings for at least 5 years before turning them over to the State. Look closely at your banking options and fees before making a choice. Please look closely before exercising your option of the red Key for your financial future.

  Response from the owner

  Hi PJ: What you described definitely sounds frustrating. I'm sorry you had a bad experience. If you have any questions or concerns that you would like addressed, please send an email to [email protected]. ^KeyBank Customer Care

• M

  Mr Noble Sr
  1

  I got a chk from a client who banks with them and they said it was an inconvenience to cash it there and told me to go to another branch? What in the entire fxck!!!

• C

  Chris Gordon
  5

  We've been doing business with KeyBank for years, often directly with the employees at this branch. They've always been very pleasant and helpful. There's a lot that goes into choosing who to bank with, but I'd recommend the team here to anyone.

• D

  David Maisel
  1

  Run, screaming, for the hills, but do NOT even think about using this bank. We were lied to when opening our accounts, they threw roadblocks in front of everything we wanted to do with out money, now they are refusing to verify funds on their own cashiers check and we can't buy our new house because of them. Better to stuff your cash under your mattress than trust this hell of a bank!

• D

  Diane Walker
  1

  DON'T USE ATM Went there just a bit after midnight and used my debit card from another bank My card was denied - that was all fine & dandy, however, it said my card has been "retained" meaning they are keeping it. My card is basically stuck in the machine and I have no way of getting it out. Their fees are just ridiculous as well and the 800# on the receipt that I got is closed until 7am Hope to get my card back and if not it wasn't meant to be.

• t

  tyler schaefer
  5

  Love this bank and the employees are great!!

• M

  Maggie Wilson
  1

  Bank Manager and Employees are THE WORST. This location can't give you the correct information and will lie straight to your face. Don't bother with this establishment.

• G

  George Lucas
  1

  This bank robs you. Hidden ATM fees drained my whole debit card!!! Hidden account fees.Avoid this bank at all costs or pay 20 just to take out your money. Crooks!

  Response from the owner

  Hi Kam! Most fees can be avoided. It’s just a matter of finding the right type of account for the way you conduct your banking. We have some great options! Please send an email with your phone number to [email protected] to get in touch. We would be happy to call. Thanks!^KeyBank Customer Care