KeyBank Bothell Everett Hwy, Bothell

KeyBank Reviews

• R

  Ryeder Smith
  1

  Bankers glare at you and make you feel unwelcome during any kind of transaction. Teller was friendly enough but over service is terriblely slow. Look for another Key bank to go inside if you can!

  Response from the owner

  Hi Ryeder - This is certainly not the experience we want our clients to have. We will forward your concerns to the Branch Management Team as well. Feel free to email us at [email protected] if you have any additional concerns and reference case# 74127 in the subject line. Thank You, ^DD

• B

  Baltica
  1

  Customer service is rude , refuse to get small change by pushing to open an account ! Absolutely do not support local small businesses if they don’t belong to this bank location . Non of our team stuff feel comfortable to get in and ask for any help anymore !

  Response from the owner

  Sabi We appreciate the candid feedback and will pass it along. Our apologies for the experience. We hope you'll consider giving us a second chance in the future. ^CS

• S

  Salsa New Year
  1

  This branch is absolutely awful! Rude customer service. They don’t support local biz right within the complex. I asked to exchange change and they are just completely rude.

  Response from the owner

  Hello -We appreciate the candid feedback and will pass it along. Our apologies for the experience. We hope you'll consider giving us a second chance in the future. ^CS

• K

  Katherine Erickson
  1

  Every time I come to this bank I am there forever!!! This is the slowest bank I've ever banked with!!!! I am glad I don't peraobaper bank here, I only have to come here because of work.

  Response from the owner

  Hi Katherine, we're sorry to hear about the wait times you experience at our Bothell, WA branch. We are always looking for ways to improve upon the experience we deliver and appreciate your feedback. If you need any assistance please let us know.^PG

• A

  Ahsan Khokhar
  3

  Customer service was ok but they definitely need to work on speed.

  Response from the owner

  Thank you for your feedback Ahsan, if you would like to share any additional concerns please send your feedback to us at [email protected] Please include your full name with a contact phone number with zip code. ^JL

• K

  Kara Braun
  1

  Took 45 minutes to get a letter with a routing number and account number on it. Not cool

  Response from the owner

  Hi Kara, I'm sorry you had this experience. I will forward this information to our Branch Experience Team for them to review. If you ever have any questions/concerns, let us know, we're here to help. ^LH

• T

  Tejas Raj
  5

  Major key to stop here and get some money.