KeyBank Cushman St, Fairbanks

KeyBank Reviews

• A

  April Williams
  1

  My dad, who recently turned 84 years old was swindled by this bank. He got a deposit of 3500.00 here one day, and the next day it was gone. There was no way they could tell him who took it out or where it went. They never helped him find it or gave it back to him because of their mistake. Don’t do any banking with them because they will do their best to cheat you.

  Response from the owner

  Hi April- We would like to forward your concerns for review. Please send us an email at [email protected] with your full name, zip code, and phone number. Please reference Case #69723 in your subject line. We will forward your case to our Escalations Team, and they will reach out to you within 2-3 business days. Thanks ^KC

• J

  Joshua Matzke
  1

  I'm tired of the management at this location they close early or don't open at all. If I had another option I'd get another bank but I cant

  Response from the owner

  Hello Joshua, we would like to learn more about what happened. Can you email details to [email protected] and reference case# 70479 please? Thank you.^CH

• L

  Luke D
  1

  Tried to make a check here today and they charge customers with an account $5.00 !

  Response from the owner

  Hi Lucas: I understand it is upsetting to be charged a fee and I'd be happy to answer any questions you may have regarding them. Please send an email to [email protected] and include your phone number. I'll be in touch. ^LH