JetStream Federal Credit Union Nw 78th Ave, Doral

JetStream Federal Credit Union Reviews

• J

  Jo
  5

  When buying a car at a dealer can be stressful but when getting your loan with this bank and there amazing staff it’s less stressful and done at a fast and efficient matter. James Millares, is a very knowledgeable person when dealing with finances in all aspects not just car loans. I’ve had the pleasure of working with him in 3 car loan transactions in different years and each time the process was amazing. Thank you James, your a great asset to Jetstream.

  Response from the owner

  Hi Jo, thank you for your 5 star review! We are thrilled to hear about your experience and will be sure to share with the team as well. Thank you for choosing JetStreamFCU.

• A

  Andrea Castaldi
  5

  5 star rating for the excellent customer service my family and I received, is really not enough! Mr James Millares literally did everything in his power to help me get a loan approved and he did. He also communicated and explained to me ways to improve my credit score, with his vast financial knowledge. I’m just so grateful that like me, there may be so many others going through some sort of hardship and there are still people willing to go the extra mile to assist others. Mr Millares, you’re an asset to Jetstream FCU.

  Response from the owner

  Hi Andrea, thank you for sharing you experience! We are always thrilled to hear from our members, we hope to see you in branch again soon and thank you for choosing JetStreamFCU!

• J

  Jessica Norris
  5

  I originally had a vehicle that was financed with Jetstream. On Fathers Day this year, I was in an unfortunate car accident that totaled my car out. I called Jetstream after my insurance company took care of everything. That Monday, I was told I was going to be without a car for 30 days. I humbly accepted. Maria Oriol, loan officer, called me Tuesday and told me I could go whenever. That Wednesday, She connected me with a rep who asked me what kind of car I wanted, with amenities included. On Thursday morning, I arrived to the Chevy dealership and it was parked at the front door. I test drove and drove off of the lot with no money down then to Jetstream to seal the deal. I am beyond thankful for Jetstream and moreso Maria. During the process she became more like family. As Thanksgiving is approaching, I cant help but be thankful to God, my family, Progressive and Jetstream for the support during such an upsetting time. I named my new truck Queen! Happy Thanksgiving to you all!

  Response from the owner

  Hi Jessica, thank you SO much for your review. We are thrilled to hear that Maria was able to help you get into a new car. We're also thankful that you are save after the car crash. Thank you for being part of the JetStream family, where people (our members) truly matter most. Have a great end of the year and we look forward to helping you again in the future - Tabatha.

• N

  N J
  5

  Definitely recommend! Carmen, Fernando, Jennifer, and everyone else too they’re all so wonderful and helpful! a lot of people I work with dread going to their banks. personally, I love It, only because the three people above always go above and beyond to help you with anything you need, and not only that but they definitely know how to brighten up your day!! its really hard to find good customer service, and at this bank they really go above and beyond to make sure their customers are always happy!

• E

  Eduardo Alonso
  5

  The staff in this bank is exceptional! As soon as I walked through the door I was welcomed and everyone was extremely helpful. I would recommend this bank to anyone that would like refinance their vehicle it was hands down the best experience I have had with any bank thus far. Carmen García was a great help and I thank her for helping throughout the whole process. She explained everything in detail and everything went smoothly. Everyone needs to go to this bank I highly recommend it!

  Response from the owner

  Thank you Mr. Alonso for your kind words about our staff!

• a

  albert fernandez
  5

  Before ever buying a car at the dealership and getting the short end of the stick on their interested rate. This is the must see place to get your loan! Come in and feel like family by the way they treat you! Got an amazing rate without having the best credit score. Went back to the dealer and made the deal on my terms!

• P

  Patricia Richardson
  5

  Very nice branch. Everyone is super helpful and approachable. James went above and beyond when I was opening my account. Would recommend if you want to deal with a bank that has a pulse.

  Response from the owner

  Thank you for your kind words. We will share your comments with James!

• T

  Thalia Calderon
  5

  I am very thankful for the treatment I received in this office. They offer a great customer service. Maria Orol is a wonderful person and she help me in the best way that she could.

  Response from the owner

  Thank you Thalia for your kind words!

• D

  Dr. Martha Martinez
  4

  Carmen Garcia, the Branch Manager is pleasant, efficient and very professional. The physical location is tucked away in busy Doral, the inside offers comfortable contemporary decor, and the staff is very helpful. In addition, because JetStream is a not-for-profit financial institution, rather than a greedy for profit bank, you can rest assured that customers (C.U. Members) come before profits, and that fees (if any) are kept to a minimum.

• y

  yisbel Bell
  1

  This credit union is not about assisting clients with building credit. Their customer services tactics, makes you feel like your dealing with loan sharks. Very unprofessional women who, pick up on the customers services, lines. Liars! Don't deserve a star. Horrible customer service.