InvesTex Credit Union N Durham Dr, Houston

InvesTex Credit Union Reviews

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  Kari S
  5

  Kim Benjamin @ Investex Credit Union was simply amazing!!! She kept me informed, answered questions, let me know if a vehicle was over priced, kept our communication lines open from beginning to end!! Very pleasant, but business and goal oriented at the same time! I would highly recommend Kim for your loan needs.

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  Marshall Brown
  5

  I would like to THANK Kim Benjamin for helping me with my auto refinance. She done an EXCELLENT job walking me through the process step by step. She help me out a lot. I am very pleased and satisfied with the time she took to help me. Very Professional. Thanks again.

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  Alexis Davis
  5

  I recently received an auto loan with Kim Benjamin and she was so helpful!! She answered every call, helped me with all of my questions and stayed late to assist me with getting my car same day. She was so kind and really made everything so easy. Easily 5 stars for me!

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  Mikee Rivera
  5

  Kim B. is amazing!!!!!! Let me tell you she helped me find a car, got me a good rate, and was very patient with me! Go see her for the best rate and the best help! I could not thank her enough. Thank you Kim! Do not bother to ask her questions!

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  Jaime Colmenero
  5

  Gale Campbell helped us get line of credit using our equity on our home. She did an excellent job getting gathering all the information, assist us in filling out the forms correctly and helping us get to the finish line. A fine performance by her. We have been members since 1982 when my wife first started at Aldine ISD and InvesTex has always been our number one resource for loans.

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  Shaquille Lowrey
  5

  Latisha Stokes aka Mz. Michelle: First let me start off by saying that I had to use my son email to write this awesome review because i couldn't remember my password! LOL!!! I absolutely love Ms. Kim Benjamin at InvesTex CU in the Height. I applied for an vehicle loan, credit card and a Ready credit and holy hell i was Approved!!! I got call from William at the other location same day with the good news. Kim is the most professional/nicest individual I have ever had as a personal banker. When I say she went over and beyond to assist in getting me my new 2015 GMC Yukon XL SLT please believe I was just amazed at how sweet she was! I had a trade-in too trust me this is a hard working lady this this was two days of working me! LOL I would to say a special thank you for all your help and this lady need a raise! I was treated like family and I look forward to the future. My son need a car next year so get ready InvesTex I will be back! But seriously she made day and I so happy with my new vehicle I will bank with InvesTex for life if can. Well thats it so I gotta go drive my new SUV Best Regards, Crazy Customer Aka Mrs. Stokes

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  Alex Vargas
  1

  Only if no star was an option, Worst experience ever. I went to this Branch and as soon as I walk in the first person I seen just stopped and starred at me waiting for me to talk. So I told her I need to apply for a loan and her response was that they were all busy. I was like ok I guess I'll show myself out, not sure if she felt bad but she followed me out and try to give me late customer service. It was very awkward so I told her I'll just go online or to another location. After going online I couldn't find a refinance type loan so I tried calling many times and could never get through. Every location has the same number and no one ever answers. I tried just putting in random letters to get someone's extension and finally someone ended up answering, it just so happened to be the same Branch I went to and I'm 100% sure it was the same lady that gave me bad customer service. She took down my information and gave me some weird excuse about me not being approved and said she would try again the next day and call me back and I never heard from her since.

• C

  Colunga 1114
  5

  InvesTex credit Union is the best! Kim Benjamin who help me was the best. She guided and helped me understand everything i needed to know.

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  Samona Grant
  5

  Extraordinary is how I'd describe the customer service provided by Ms. Kim Benjamin. She was extremely personable, thorough in explaining terms and conditions, and she made great efforts to communicate if/when delays came about. It was a pleasure working with her.

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  lalu b
  5

  Kim is the best!! I just purchased a Chevy Tahoe and she made the entire process soooooo smooth and enjoyable. She is very professional and efficient. Her calm demeanor makes you feel at ease. She truly serves the customer and makes them her top priority. Thank you, Kim, for being so lovely and making my car buying experience superb! -L. Brown