Integrity Bank & Trust Village Ridge Pt, Monument

Integrity Bank & Trust Reviews

• M

  Marsha Cook
  5

  It is nice to be known in our bank. When we walk in or drive up they often address me by name and ask about my kids. The tellers are friendly and knowledgeable. If they cannot give me an answer right away I will get a call or email later the same day with the answer.

  Response from the owner

  So happy to hear this! Thank you for the terrific review, Marsha!

• K

  Kelsey Placzek
  5

  Building our first house and the team at Integrity Bank in Monument has been amazing! Professional, amazing customer service is the first thing that comes to mind about our experience with this bank! It seems like great customer service is a thing of the past, but not at Integrity Bank. When they call you by first name and check in with you, that is exceptional service. When they told us anyone on their team would be willing to help us, they meant it. They work as a cohesive team. The name of the bank speaks for itself, INTEGRITY! Thanks for all the help and continuation of service.

  Response from the owner

  Thank you for this wonderful review, Kelsey! Our cohesive team loves to be of service.

• J

  Joe Shmoe
  1

  Don’t even attempt this branch. Honestly I save more time going to the opposite end of town to a different branch than trying to deal with anyone here. The manager is non existent and trying to get anything done takes way too long. It’s like it’s their goal to avoid customers.

  Response from the owner

  Our apologies that this was your experience. This is not the type of customer service that we strive to provide, and certainly wish you had a different experience. If you would please give us another opportunity, we'd like to show you what it's truly like to bank with Integrity.

• B

  Brent Wright
  5

  Just a solid place to do business. I had the pleasure of working with Brett Wyss and can't say enough about how easy he made my process. He was extremely professional and experienced with my best interests in mind. He communicated very well and made himself available even when he was away form his office. As my business grows I look forward to coming back to Integrity to see what else they can handle for me. In a world where customer service is failing, these guys uphold their name. Integrity through and through.

  Response from the owner

  Thank you for this amazing review, Brent. Customer service is what we pride ourselves on and will continue to do so well into the future.

• D

  Derrick Cook
  5

  We have been with Integrity Bank & Trust for 8 years now and I have to say, it has been the best experience for my wife and I. Everyone at every branch is so nice. When we go in to bank, it is like going to see friends. It is nice to trust your bank!

  Response from the owner

  This is an amazing review, Derrick! Thank you for taking the time to leave us a message.

• T

  T.M. F
  5

  Full disclosure, I have a relative who now works for Integrity, but even before this we have always had excellent experiences. Being a satisfied customer made me think it would be a great place to work. My kids have all started their banking experience with Integrity as they each got their first jobs and it has been great for them to learn as they go. The staff are always pleasant and helpful. My experience has always been at the Monument branch but my husband has used their other branches and always had great service as well. He has called with urgent requests and they have always been handled with the best customer service. Love the team at the Monument Branch!

  Response from the owner

  Thank you for taking the time to leave this review, T.M and for your honesty as well! We love that your positive experience with us has also led to a family member that loves working with us as well. - Nikki

• K

  Kirsten Huston
  5

  It has been such a pleasure having my personal and business accounts with Integrity Bank and Trust for 12 years. All the staff are so friendly and helpful. They always recognize me and my staff and actually call me if there is any problem with my accounts. I've never had such a great experience with any other banks.

  Response from the owner

  Thank you for taking time to leave such a wonderful review, Kirsten! We look forward to serving you in the near future. - Nikki

• R

  Ryan Linnell
  5

  We have used Integrity Bank & Trust as our personal and business bank for the past 7 years. Every single person we have come in contact with has been great to work with. They go above and beyond to help and have been a large part of our business growth. Thank you to everyone at Integrity, we really appreciate you!

  Response from the owner

  Thank you for such a wonderful review, Ryan! We love working with the community and seeing businesses grow in our community. - Nikki

• m

  mike splinter
  1

  Integrity Bank and Trust in Colorado Springs is TERRIBLE! Stay away from these folks? Intergrity in their name is an Oxymoron. Brad and his Dad are the worst.

  Response from the owner

  Hi Mike, we are sorry your experience was less than satisfactory. We would love to be able to connect with you and hopefully, make it right. You are welcome to contact Brett Wyss, President and CEO, at 719-955-4801 at your convenience.

• L

  Laura
  5

  I've been a member for 8 years. The staff here are more like family. They remember your name and are always friendly and easy to work with.

  Response from the owner

  Thank you for taking the time to leave us this wonderful review, Laura! Our customers are family to us! - Nikki