Independent Bank Reviews
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Charlotte Duus1The app is supposedly up and new and running and that’s the opposite. Slowest app I’ve ever used. I have a brand new phone with fast connection, and this app is horrible. Takes forever to load. Ugh so annoying
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Hannah Hicks1If you would like to have your account dealt with in a timely manner, do not use independent Bank. The tellers are poorly trained and cannot execute a simple task such as transferring money to other accounts via a phone authorization, or paying a credit card bill. Save the headache and bank somewhere else.
Response from the ownerHi Hannah, we appreciate your feedback and are sorry to hear about the experience you've received with us. Would you be able to give us a call when you have a moment at 800.355.0641 so we can work on a solution together?
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MorseVenture Channel1They dont have an atm . what. Upgrade to 2020. This is not the 1950s where you have a deposit box like this location has. It seems when you bounce and they charge a $36 fee, they could afford a real ATM.
Response from the ownerHi there, thank you for your feedback. For a full list of locations with ATM service, visit our website here: https://www.independentbank.com/find-a-location Please contact our Customer Service team at 800.355.0641 if you have any more questions. Thank you!
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Marie Golden5Shannon Luft is dedicated to her customers and staff. When you go to Independent Bank, you get the customer service of a small town and the product lines of a big corporation, best of both worlds!
Response from the ownerHi Marie, We are glad that you've had a positive experience at Independent Bank! We appreciate the opportunity to work with you. Please let us know if there is anything else we can assist you with!
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Symone Skittles1Dont sign up if u expect to get ur card within a month and when u try to call about it get picked up a d put back on hold all because they "need to sign in on a different device"
Response from the ownerHi there Symone, we are so sorry to hear this. We'd be happy to discuss this further at 800.355.0641 when you have a moment.
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Sherri Rosecrans5I'm impressed by all the lending products that Independent Bank has to offer folks who need financing. And you don't have to have an account there to take advantage of them either!
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Cambridge Terrace5Lots of cool lending programs.Their home improvement loan that doesn't require an appraisal or home equity is definitely in my future! Go see Shannon Luft!
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MOTO TENDENCIES1The bank manager is a terrible person with no empathy for anyone. Please take your business elsewhere
Response from the ownerHi there, we apologize that you received a poor experience with us and we'd be happy to talk through it together. Can you give us a call when you have a moment at 800.355.0641?
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FAQs
1. How Can I Contact Independent Bank?
Simply dial this phone number +1 989-772-9405. You can also visit their website and submit your loan details online.3. How Can I Get a Loan at Independent Bank?
To get starterd, you can visit their website and submit your loan details online. If you are searching for small payday loans, you can go to our website for more details.5. What Happens if I Fail to Repay My Loan?
Simply have a talk with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. Remember to check out carefully before signing any loan agreement.
2. What Is the Location Of Independent Bank? How Can I Access This Store?
Independent Bank is situated at 319 E Broadway St, Mt Pleasant, MI 48858, United States. Just refer to the map below and identify the fastest route to access it.4. Is Independent Bank an Agency or a Lender?
Independent Bank is a Bank. To make your lending process smooth and quick, we can link you to a large pool of honest lenders over the internet. You can turn to our website to secure a small personal loan with no hard credit check.6. Does Independent Bank Offer Bad Credit Loans?
Yes, but if you want to higher your chances of getting approved, we can help you out! Just turn to our online service to secure a long-term installment loan even with your low credit scores.