Independence Bank Frederica St, Owensboro

Independence Bank Reviews

• C

  Casey Hamilton
  5

  I can’t say enough positive things about this bank! The customer service is first-rate and they truly take care of their community, their customers, and their staff. We have banked there many years with all of our personal and business lending, personal and business accounts, and everyone we have had the pleasure of dealing with has been amazing, helpful, and has gone out of their way to help us. Special shout out to Nick Oller, Kelly Howard, Rodney Ellis, Andrew Howard and Chip Pride.

  Response from the owner

  Casey, thanks so much for these kind words! We will definitely share them with our group here!

• L

  Lauren Holeman
  5

  Staff is always friendly. Drive thru moves quickly despite always being packed. The automated teller is very convenient.

  Response from the owner

  Thanks Lauren for your kind words!

• S

  Sydney Maison
  5

  The representatives here are outstanding! I called my local establishment in Livermore Ky to settle a payment issue, and I was spoken to as if I was incompetent. Upon calling this establishment, I was greeted with a cordial woman, completely ready to help me and get my issue sorted. Highly recommend this bank! I implore all independence bank users to contact here first!

• T

  Ted Burke
  5

  Warm, friendly and helpful. They worked hard for our business and we are happy with “our” bank.

  Response from the owner

  Thanks Ted! We appreciate your business.

• L

  Lori Robinson
  1

  Very unhappy. This bank advertises online banking, but the app does not load and has not for over a month. Lots of comments and ratings in regards, but no action taken. Meanwhile, no online banking.

  Response from the owner

  Lori, we're very sorry you are experiencing issues with our online banking. Do you care to give us a call to see if we can get you fixed back up? 1-270-686-1776

• B

  Brett Hermann
  5

  Best bank I've ever dealt with. Everyone is so nice and knowledgeable, and will take the time to help you. Really free checking too.

  Response from the owner

  Thanks Brett for your kind words! We appreciate you!

• N

  Noland Aull
  5

  One of the most iconic and beautiful pieces of architecture in town. They are always festively decorating the clocktower for the season and are one of the best group of bankers in the area.

• E

  Eric Wilson
  5

  One of best banks ever dealt with and very community friendly. High highly recommend

  Response from the owner

  Thanks Eric for your kind words!

• r

  r h
  4

  I've done my banking with them for more than 10yrs and have not had one single complaint

  Response from the owner

  Thanks Robin for your kind words!

• M

  Matt Baugh
  5

  Very friendly and helpful services provided.

  Response from the owner

  Thanks Matt!