Horizon Credit Union E Country Vista Dr, Liberty Lake

Horizon Credit Union Reviews

• R

  Roger Day
  4

  👍 this is one of the most Pleasant places and I visit when I go and cash my check or transfer from savings to checking or whatever else I do. I highly recommend Horizon Credit Union.

  Response from the owner

  Roger, thank you for the great review! We really appreciate you taking the time out to share your experience with us. We look forward to seeing you next time you stop in!

• S

  Selena Noll
  1

  I would recommend this credit union to my worst enemy simply for the sheer joy of them experiencing just how awful this credit union operates. Computer issues, incorrect hours on the app as well as Google, atms inoperable at multiple locations, problems with their chat feature availability, hours incompatible with people who have 8-6 weekday careers, snooty employees, this credit union has it all for people who like to be treated like dirt. I can't believe I gave up my account elsewhere for this place. If you want to direct deposit and never need to deal with the app, the branches or the atms, then maybe this is your place. Anyone who has expectations of something more, run and don't look back.

  Response from the owner

  Hi Selena, thank for leaving a review. We sincerely value your feedback and appreciate you sharing your experience. If you would like to chat with a team member, we would be glad to have someone reach out to you! If you like someone to reach out, please email us at [email protected] and provide the name on your account. As for your concerns, here is some info we hope will help. We keep our location hours up-to-date for each branch and our website is up to date if there are any temporary power or service outages as well. This information can be found at hzcu.org/locations. Our app is available 24/7 and the secure chat feature is available in there as well. We do have several locations with extended service hours (7 AM - 7 PM PT) with a team member on screen in the drive-up including this branch. Did you experience any issues with direct deposit? Please let us know if we can help in any way. Thank you!

• D

  David S
  4

  Friendly and helpful. Wish there was an atm

  Response from the owner

  Thanks for taking the time to leave your feedback David! We appreciate it. Good news, we just added a 24 hour ATM in the drive-up at our Liberty Lake branch this past week! Because we are part of the CO-OP Shared ATM Network, you can also use some other surcharge free ATMs in addition to the ones at our branches. You can find any near you at co-opfs.org. Hope you have a good day!