Honor Credit Union - Helmer Helmer Rd, Battle Creek

Honor Credit Union - Helmer Reviews

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  Daniel Burghdoff
  5

  Julie Winchell was great! She explained every detail and answered all our questions so we knew we exactly what was going on with our loan. She’s very professional, friendly, courteous. I would highly recommend her to others. I feel lucky to have her handling our loan and making sure we understands everything. Knowing she’s going to be there for us is a huge comfort! You are very lucky to have her working for Honor.

  Response from the owner

  Daniel, thank you for this great feedback for our Helmer team, and specifically your experience with Julie! She is a great asset to our team and we'll be sure to pass this on! Thank you for being part of the Honor Fam! ☺

• A

  April Hunter
  5

  I received a phone call from Jill wishing me a Happy Birthday, and I realty appreciated that she took the time to call. Never had a banking facility do that before. Thank You Jill

  Response from the owner

  April, first off Happy Birthday! We love that Jill was able to make your day special! 🎉

• L

  Leonard Siegrist
  5

  With the pre-approval process, it made my auto buying process easy, as long as the participating dealership knew what to do with the approval letter. The Honor staff were very helpful, especially since I was getting a lot of confusion from the dealership. Thank you goes out to the lending team as well as with the Vicksburg local branch.

  Response from the owner

  Leonard, we are glad to hear that your auto loan process was a breeze, and that our team was able to help answer all of your questions. Thank you for being a member and part of the Honor Fam! 😊

• D

  David Booth
  5

  I've worked with Julie Winchell at the battle creek Helmer branch a couple times now, very easy to work with and always does a great job!!

  Response from the owner

  David, we appreciate this feedback! Julie is a great assett to our Helmer team, and we'll be sure to pass this on to her! Thanks for being a member! 😊

• B

  Britni Potter
  1

  I never have a good experience with loans or even my account. Getting help from them is a head ache. Some how I've been banking with them 5 years they offered me a 9% interest rate on my car but advia who I've never been through before only offered 4%. I'm working on switching everything there so this nightmare can be over.

  Response from the owner

  Britni, we sincerely apologize if your experience with us has not been positive and appreciate your feedback. We would love the opportunity to talk with you to find the solutions to turn your experience around and will have a team member reach out to you as soon as possible.

• K

  Kurt L
  5

  I have been with Omni for over 20 years and they were failing to get my loans done in a expedient manner. But honor came through.

  Response from the owner

  Kurt, thank you! We are happy to hear that you were taken care of in a simple and efficient manner. If you're ever in need of assistance or have any questions, our team is here to help! Feel free to give us a call at 800.442.2800 or stop by your local member center. Thanks for being a member! 😊

• A

  Albert Barroso
  1

  I sat in the drive thru for 20 minutes. I was the only one in line. The lady inside had 1 customer. I wasn't able to with draw money because she'd rather talk and chit chat to the woman inside. I wasn't able to eat lunch or get gas. I'll be in to close my account after work

  Response from the owner

  Hi Albert, we're very sorry to hear about your experience today. We would like to learn a little more about what happened. Please give us a call at 800-442-2800 to see how we can improve. Thanks!

• M

  Mama Paula
  5

  The staff are ALWAYS very polite, kind, & make you feel like you're important in their life! We Love everyone there!

  Response from the owner

  Paula, we appreciate this review for our Battle Creek location. We will be passing these kind words on to our team. :)

• W

  Wayne Domsic
  2

  Sorry service I'm not satisfied at all

  Response from the owner

  Wayne, we strive for the best possible member service and sincerely apologize if that was not your experience with our Helmer team. At your convenience, please reach out to us at 800.442.2800 so we can learn more about your experience and find the solutions to make it right.