Henrico Federal Credit Union Pouncey Tract Rd, Glen Allen

Henrico Federal Credit Union Reviews

• D

  Deanna Rachel Bobiwsky
  5

  Amazing staff! Wonderful customer service and support with any concerns about how to process certain transactions. (I.e. Teller's cheque)

  Response from the owner

  Thank you for your 5-star review! We strive to provide exceptional and friendly service. We will share your kind words with the wonderful staff at our Short Pump branch.

• T

  Tom DeWeerd
  5

  Great service from both tellers and the manager, Phillip. Highly recommend.

  Response from the owner

  Thank you for your 5-star review! We strive to provide exceptional and friendly service. We will share your kind words with Philip and the rest of the wonderful staff at our Short Pump branch.

• B

  Brenton Schroeder
  5

  Love this branch! Juan was extremely helpful and knowledgeable about everything I asked for. Everyone at the branch was friendly, but he went above and beyond. When I return I'll be asking for Juan specifically!

  Response from the owner

  Thank you for your five-star rating. We strive to provide exceptional service to the community. We will share your review with Juan and the staff at Short Pump. Thank you so much for your membership.

• T

  Trey Wood
  5

  I've been a HFCU member for 20 years and this is by far their best branch. Everyone is so welcoming and Juan was able to get me a great rate! I highly recommend visiting him and them in Short Pump!

  Response from the owner

  Thank you for your five-star rating. We strive to provide exceptional service to the community. I will share your review with Juan and the staff at Short Pump. Thank you so much for your membership.

• G

  Ganapathy Karthikeyan
  5

  Very professional and friendly staff. The time I had to spend there was very minimal, since they were very fast and efficient. They understood my needs and acted upon it immediately. Convenient location as well.

  Response from the owner

  Thank you so much for your feedback. We strive to make our members experience as professional and friendly as possible.

• A

  Anand K
  5

  Juan Sanmartin and his colleagues are super-helpful and pleasant - a great experience to interact with them! Thanks.

  Response from the owner

  Thank you for your five-star rating. We strive to provide exceptional service to the community. We will share your review with Juan and the staff at Short Pump. Thank you so much for your membership.

• E

  Emkayoo
  4

  Small location and great professional staff. Unfortunately they do not have safe deposit boxes.

  Response from the owner

  Thank you for your feedback and 4-star rating.

• B

  Beth Wertz Sanmartin
  5

  Everyone here is so nice! Even when it’s busy they keep calm and friendly. They’re always professional and I love coming to this location!

  Response from the owner

  Thank you so much for the five-star review. We strive to make our members experience as professional and friendly as possible.

• M

  Michael Kemp
  5

  Staff is really friendly. Things go quick and fast usually in terms of depositing and withdrawing.

  Response from the owner

  Thank you Michael for the review. We are glad the service was speedy and hope to see you again soon.

• M

  Maria Dominguez
  5

  Excellent customer service and very professional. The staff is very friendly and cordial and thank you very much Juan Martin who is always willing to find the best solution to your doubts.