Haus Capital Corporation Park Ave # A, Rochester

Haus Capital Corporation Reviews

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  Andy W
  5

  We worked with Willis of Haus and had nothing but a great experience. Willis was so prompt, knowledgeable, and helpful in the mortgage process. We had several close deadlines to meet and the team never wavered. I so enjoyed working with Willis and getting to know him. He made the buying experience a bit less painful. Would highly recommend!

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  Hung Nguyen
  5

  I am so glad Brian reached out when he did!! Great time to refinance due to the lower interest rates. The process was painless and honestly enjoyable. We worked with Brian and Shane, they are very hard working and got the results in a timely manner. Brian and Shane answered every question we had, kept us updated on the progress and let us know what to expect every step of the way. My wife and I couldn't be happier! Highly recommended.

  Response from the owner

  Thank you Hung!

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  Catherine Donnellan
  5

  I worked with Brian Russo and Shane to refinance my house and reduce my monthly mortgage payment. They were excellent at explaining the options and the process, answering all of my questions and following up afterwards. Highly recommend!

  Response from the owner

  Thanks Catherine!

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  Abby Butcher
  1

  We’ve been trying to buy my mothers house since June. we moved out of our apartment at the end of May and moved back in to that house. 5 months and we still have not closed after hundreds of emails and signing and resigning the same documents over and over again because they are “misplaced”. We have sent the same information at least 2-3 times every time it was asked of us. Sent all of our information, had to pay for a credit check twice now, and now that I am out on maternity leave they say we can’t close until I return to work full time. I just had a baby and we can not buy our house until I get back to work? Our first closing date was in July, when this wouldn’t have been an issue if they could keep their paperwork straight. Multiple times I’ve forwarded the same emails to them from months ago when they ask for the same information over and over again. We would be homeless if we weren’t already living in this house. How can any company delay a closing for 5 months after knowing we are starting a family. Ridiculous. Now they won’t return any calls. Looks like they’re about to lose a customer. It’s all about the money for them, not your personal situations. You have to fit the mold they need. And when life happens and things change after 5 months, they’re ready to throw in the towel and tell a new mother to get back to work

  Response from the owner

  We’re sorry, the end result did not meet your needs. We have continued to work towards providing different options that could result in a path to home ownership. We do not collect any advance fees at all, our only pay comes from a successful closing. As a mortgage broker we work with multiple lenders that can service more credit types and situations than anyone else. While we put our best effort to ensure a quick closing, other outside factors lead to significant delays which effected our original timeline, without those items resolved, there cannot be a closing. Please trust that we would like to get this transaction done as much as you, please reach back out if anything changes.

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  Peter Christensen
  5

  Brian was wonderful to work with. He saw an opportunity to save me serious money and cut the term of my loan. Helped to coordinate a closing in absentia. I would gladly work with him and Haus again although I may suggest teaming up with a different law firm than the one they connected me with. But this is not Brian's fault...

  Response from the owner

  Thanks for the kind words Peter!

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  sue Blum
  5

  We refinanced our home with Haus. They worked hard and fast and got us a great deal. We closed faster than any of our friends that refinanced with other company's. Working with the team especially Brian Russo and Hanna Paul was a great experience. I would recommend this company 100%

  Response from the owner

  Thank you Sue!

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  Ron Mazza
  5

  As a full time Real Estate Broker/Owner for 35 years I have total confidence in this company. Their staff are top notch professionals and have treated all of the clients that my brokerage has introduced to them fairly and honestly. Their attention to deadlines and detail is always on point. I never have to worry that there might be some unpleasant surprises during the mortgage process! This company is by far one of the best.

  Response from the owner

  Thanks Ron, always great to hear positive experiences!

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  Charlee Ruszczyk
  5

  Haus Capital Corp got me and my husband a great rate and VA mortgage! Scott was super responsive and always willing to jump on a call if we had questions or needed to walk through information. He worked closely with us to ensure we locked in a great rate and was a pleasure to work with!! Haus rocks!!!

  Response from the owner

  Thanks again for working with us, our VA loans are very important to us! Thank you for your service!

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  Sabrina Stankovski
  5

  I had an amazing experience with Haus while buying my first home. Every step of the way was thoroughly explained and easy. Every person I interacted with was knowledgeable, efficient, and personable. I mostly worked with Brian and he was always available to answer any questions I had about the process. Buying a house is pretty stressful, but working with Haus completely helped to calm my fears.

  Response from the owner

  Thank you so much for choosing us, it was a pleasure to work with you as well!

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  Alana Amis
  5

  I have had an excellent experience with the team at Haus Capital! Aaron and Scott have been nothing but supportive, informative & concise throughout the entire process. Financing can be an overwhelming task, and I wouldn't have been able to get this great deal without them!

  Response from the owner

  Thank you Alana!