Golden 1 Credit Union Stabler Ln, Yuba City

Golden 1 Credit Union Reviews

• E

  Edie Crawford
  4

  Never open when ingo there I hate there hours but they are always nice when it is open.

  Response from the owner

  Hi Edie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

• P

  Parteek Dhindsa
  1

  I already know better not to do business with these guys. They are so slow you will feel like DMV is fast. I was here to help a friend with translation. Was here before appointment time and 45 mins past our time. No one has even approached to help us out. Crazy!

  Response from the owner

  Hello Parteek, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

• S

  Sara Walkup
  5

  I get it’s the only one in the area but it’s the same in Sacramento, They are few and far between, after saying that this one in YC is actually one of the best I’ve used in a long while! The lines are no longer than any other bank and the employees have never been more than helpful, kind and hard workers!!

  Response from the owner

  Hello Sara, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Golden 1 Credit Union

• S

  SUKHPREET SHOKER
  1

  The banker here doesn't seem like she wants to help me at all there was another banker that was helping from a Sacramento branch but after he left I got stuck with Megan made an appointment to come in sat there for 15 minutes while she completely ignored me helping someone else if you weren't going to have time why make the appointment? Or at least have the decency to take a second to tell me to come back later. And the worst part of it all they already ran my credit so I'm stuck with the service that they provide until I get my loan worked out.

  Response from the owner

  Hello, Sukhpreet. We're sorry to hear this was your experience. We use reviews like these to help us continue improving in the future. We will pass along your feedback to our Leadership Team for their reference. If this has not yet been taken care of, please email: [email protected]. We want to make this right for you, thank you for being a member of the Golden 1 family.

• j

  jcrohm88
  1

  Hope you’re not in a hurry. They’re so slow you’d think you’re at autozone

  Response from the owner

  Hello, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

• H

  Hana
  1

  I always notice the long lines here, combined with bank associates convened together in the far corner cubicle, somehow not aware that patrons are stuck in line?

• J

  J H
  1

  All the girls staff too lazy they don’t accept their customers nicely.. they are just free walking around not saying hi to customers who’s waiting.Manager don’t handle correctly aslo they don’t have tag names on their shirts

  Response from the owner

  Hello, we apologize for the situation you’ve experienced. Please email us your contact information at: [email protected] and we can have a representative reach out to you for assistance. Thank you! We want our members to have a “Golden” experience each time they visit us.

• A

  Alma Avila
  3

  She is the best. She was very polite and respectful she answered all my questions. She said all you need is 1 dollar to put in a savings account and whatever you wish to put in a checkings;so that the checking account is free.Present time 2017 not the best experience with the bank tellers, they dont have the best attitude and are very slow.

• V

  Vince M
  5

  Spoke with Bryan from Customer Service over the phone. He was very courteous & helpful. Thanks a ton Bryan for all your help. I personally work for a mortgage company & I understand how important customer service is. Thanks, Again !

• B

  Blaine Aponte
  2

  This location is the only one in the area. The wait is always long and managment only seems to allow two tellers for five windows. Theyre nice but we need another location.