Golden 1 Credit Union Stockton Blvd, Sacramento

Golden 1 Credit Union Reviews

• K

  Kryslen Thornton
  5

  Came to this branch to use the notary service and Rhonda was awesome! She was very thorough in making sure our documents were done right due to them being a little different from the norm. Nevertheless all was taken care of and is greatly appreciated.

• L

  Lyle Giles
  5

  Ive been coming to this Golden 1 for years and I love the quick and quality service!! I especially want to thank Wendy, one of the awesome tellers, for her GREAT customer service!!! She was kind, genuine and professional. Wendy was the outside the window teller and when I was recieving my funds she counted it out in a whisper which to me shows customer confidentiality, customer privacy, respect and consideration which I greatly appreciated! I hope this Golden 1 will consider her for future promotion!!

• J

  Julian Hernandez
  1

  You know I came to this specific golden one because they had such great ratings on Google reviews. Unfortunately I came in at 4:50 PM and I waited for 20 minutes, just for someone to tell me they cannot help me open a new bank account. You would think that if they let you through the doors they would take care of your needs. I can see if I came last minute but they close at 5:30 PM. How much longer would it really have taken? I went to Broadway and they had an account done for me in 20 minutes flat. In my industry if someone walks through the doors we take care of them. Even if we have to stay past closing time we provide quality service. It’s disappointing to see that not everyone has the same standards.

• J

  Joy Shepard
  1

  I hate this branch... It always has long lines with only two tellers.. An no public restroom. What kind of bank makes people wait to handle business but dont care if you use the bathroom or not..👎👎

• A

  Anthony Lopez
  1

  Went in for a loan I have good credit good job and still got declined because the lazy guy didn't do something right

• B

  Brian Elliott
  1

  This branch is run purely on incompetence

  Response from the owner

  Hi Brian, we're sorry to hear this was your experience. We use reviews like these to help us continue improving in the future. We will pass along your feedback to our Leadership Team for their reference. If this has not yet been taken care of, please email: [email protected]. We want to make this right for you, thank you for being a member of the Golden 1 family.

• M

  Miles Crabtree
  5

  Lovely people and very kind indeed

• E

  Elishah Thompson
  3

  Need more tellers (the case at many golden 1 branches)

• S

  Sean Dowd
  5

  Golden 1 is the best credit union!

• I

  IRMA DE ANDA SOMOZA.
  5

  Your Service is Friendly and Courteous to 💯👌👌👍👍😀😁☃️