Genisys Credit Union E Big Beaver Rd, Troy

Genisys Credit Union Reviews

• R

  Rahul Nikam
  5

  I have been a member for a long time and use their multiple services. Always had a great experience. And specifically my most recent auto loan transfer Linda made it very easy and simple. I would definitely recommend.

  Response from the owner

  We definitely recommend members and reviews like this, Rahul! Thank you so much for sharing your experience. Have an amazing day!

• B

  Bob Engel
  5

  My daughter and I had a great experience working with Linda on getting a car loan. She was always helpful, and especially so when there were issues getting the proper paperwork from the dealer. She went the extra mile for us, and we were very pleased with the service she gave us!

  Response from the owner

  Hi Bob, thank you so much for taking the time to share your experience with Linda. We will be sure to pass this along to her and the rest of the team. Have a great day!

• J

  Julie Finney
  5

  Linda Olstyn, Financial Services Representative assisted me with a credit line increase and balance transfer recently. She is amazing! Quick responses, great explanations of the process, and she made the whole thing so easy!

  Response from the owner

  Hi Julie, thank you so much for sharing your experience with Linda! She is amazing! Have an amazing week.

• R

  Ratana Gulick
  5

  Great rates on loans if you have good credit. High interest checking account. Awesome service. Highly recommended. I’ve been a customer for over 10 years.

  Response from the owner

  Hello Ratana. We are happy that you've had a positive experience with us! Have an amazing day!

• Y

  YAH BAHT
  5

  I came into the Troy branch to get a new vehicle loan. Linda Olstyn was the financial services representative that assisted me. She was very thorough and professional. Linda was not only connected to my needs as a customer, she also made sure that my loan was tailored to my budget. It was truly a pleasure to work with her and I am grateful that Genisys has always been a wonderful institution to be a part of as a customer.

  Response from the owner

  This is such an amazing review, Yah! Thank you for sharing your experience with Linda and the team at Troy! We're happy she was able to assist you. Have a great day!

• D

  Dan
  5

  Genisys once again meets all my expectations applying for a loan. Had the pleasure of working with Linda who went above and beyond making the process as quick and painless as possible reaching out multiple times ensuring all my needs and questions were met. Couldn’t be more satisfied!

  Response from the owner

  Hi Dan, we couldn't be more satisfied with this awesome review! Thank you for sharing your experience with Linda and our loan process. Have an amazing weekend!

• J

  Joshua Freeman
  5

  Wife and I have checking and savings with them. They handled our mortgage, got us 1.99% on a car loan, personal lines of credit and more. Everything we do with them is simple and their nice as can be.

  Response from the owner

  Well this review is as nice as can be, Joshua! Thank you so much! Have a great day!

• R

  Ricky Salgado
  2

  I was selling my car through Genisys and I recommended the new buyer to go through them, it was the worst decision. We were working with someone named Tabitha and she was not helpful at all and expected my buyer to jump through impossible hoops for them to say reject at the end. We took our business to Vibe credit union, same documents were provided to them and they made it happen.

  Response from the owner

  Hi Ricky . We are sorry that your experience did not meet your expectations. We would love to speak with you to see how we can make things better. Please contact us at 800-521-8440 x5 at your earliest convenience. Have a great day.

• J

  James Michon
  5

  Great lobby hours and friendly staff. Easy to work with, understanding and have your interest at heart. Call backs, if needed, are fast. Great rates and they beat the other banks. They make me feel like family and not just a number. So glad I left my old bank and came here. Never a regret.

  Response from the owner

  Hi James! We're glad you left your old bank too :) Thank you for taking the time to share your experience with our team and you ARE part of the Genisys family! Have an amazing week!

• M

  Matthew Janiak
  5

  My teller today was Deonna Ray and she was great. Pleasant and fastidious.

  Response from the owner

  We love this pleasant review, Matthew! Thank you for sharing your experience with Deonna and have have an amazing day.