GEICO Insurance Agent Madison Ave, Sacramento

GEICO Insurance Agent Reviews

• M

  Mayra Bee
  1

  This Insurance is a Scam, a total Joke!!! Spoke with several reps that all promised to give me a call after fighting with another insurance to fix my car. After several weeks I call to check the status turns out they want me to call them and fight for it. Well why the hell am I paying Geico??? Have been waiting for the supervisors call for so long that I ended up cancelling the policy. WORST INSURANCE EVER.

• S

  Shirley George
  5

  Geico Insurance is Outstanding on time and very patient with quick response. No long waiting on side of the road. THANK YOU GEICO

• R

  Reggie Pautin
  1

  Horrible customer service literally the worst experience. You better hope your never have an accident because when you need them good luck having them fight for you. I never recieved one call from them after I reported it. I was rear ended when I was stopped in traffic and they made me feel like it was my fault. My own insurance company! I couldn't believe it. The person who hit me claimed he was rear ended and the guy ran off but there was no damage to the back of his car but there was close to $4000 damaged on mine so they ruled it a no fault accident. And I was responsible for my deductible. No one would even explain why? Stay away from them!

• J

  Jordan Duncan
  5

  Went to get a quote for Home Ins. Nick is just awesome!! I love Geico! Have had the Car Ins for years!

• J

  James Baker
  5

  They’re friendly and helpful, both in person and over the phone. Plus, the call center reps with this company in general are great. Best of all, they offer the lowest premiums I have seen. Two cars with full coverage in Sacramento for the same price as one car with full coverage in Phoenix using Allstate. Give this place a try; enjoy the experience and the extra cash each month after you switch!

• g

  gary t
  5

  Very helpful and professional great at answering my questions. Geico has been the longest insurance company I've been with. All my vehicles are insured with Geico Plus 3 motorcycles.

• Y

  Yijun Huang
  1

  Great! They have best representative when I called them. Especially renters insurance, I called 5 times, and waited about 5 hours still no body answered my call. I heard the boring music during my whole morning, and the auto announcer said the boring music again and again. There is no call back service. They did absolutely perfect job for doing no customer service.

• R

  Road Crayon
  5

  Who thought that getting insurance could be so much fun???? My mother and I went into the Madison Ave office yesterday to look into changing insurance. I just recently bought a new car. Kabrina was able to get me fully covered, and thoroughly answered all of my questions. She was an absolute joy to work with and was very helpful and knowledgeable. She has an energetic personality and she spoke highly of the company she works for. She spoke of how she takes pride in her work and truly loves being of service to her customers. At 22 years old, this woman has a wonderful work ethic and I hope Geico knows how lucky they are to have her. Because of my work schedule, we showed up about an hour before they closed. She was able to get my car insured and then take care of my mothers car and home insurance within the hour. Neither one of us felt rushed, or that we were being pushed out the door because it was getting close to closing time. She got the job done quickly, efficiently and thoroughly. Not to mention that I laughed more in that 1 hour than I had for the past few days .

• T

  Tomas Arana
  3

  I was with them for years, and when I needed them after an accident, they did everything fast and accurate. Customer service was impressive. I've had quite a few car insurances and for me, customer service makes or breaks the company. I didn't leave Geico because of their service, I left because of their rates. They more than doubled my insurance when they found out I had a violation on my record from 2 years prior. Why did they wait 2 years? I don't know. Why did they increase it by more then double my previous rate, I don't know. They also told me I would be getting a 25.00 refund in the mail because I cancelled my policy before the period was up. yeah, never got that. Would I recommend them? If you don't have any blemishes on your driving record, yes, if you do, no. Go find some small company that doesn't charge that much, drive carefully, and when your record is clear, go to Geico. Being honest. And don't skim on coverage. If you can afford it, get it. You could regret it. Its best to have it and not need it than to need it and not have it.

• A

  Ann Tague
  3

  They are okay. I had a small fender bender. I literally cracked someone's headlight is all. My insurance has more then doubled for over a year and a half. Before that 23 years with a perfect record. Guess that didn't matter.