Gate City Bank 24th Ave S, Grand Forks

Gate City Bank Reviews

• T

  Trevor Moe
  1

  I have banked at gate city for 4 years and haven't had an issue with any other branch besides this one. Went to take out a loan for an RV, the lady helping us was rude from the start. Wasn't explaining things clearly, was not happy to be helping us, the tone of her voice was like she was annoyed with my fiance and I from the beginning. Unfortunately I ended up pulling the application because she wasn't explaining why I couldn't get a loan for even 80% the full amount. (I make more than enough to.) I ended up going through a different bank and had 0 problems and everything went smoothly.

• D

  Derek Roach
  5

  We switched to Gate City a couple years ago after having our account hacked several times at our old bank. Not only is Gate City's banking app and security great, the loan and mortgage departments are top notch too! I highly recommend Gate City for all your banking needs!

  Response from the owner

  Thanks Derek! We are happy to hear your experience with us has been 5 stars. We appreciate you giving us a great review!

• C

  Cory Cupit
  1

  Rip off bank that take money and tell you to look at fine print. don't go here until you want your money taken for pointless fees. Your better off with your money in shoe boxes.

  Response from the owner

  We're sorry to hear this and we'd enjoy connecting with you to hear more about your experience. We hope you'll connect with us.

• P

  Pradhuman Joshi
  5

  Working with sherry mortgage loan officer, very helpful to explain everything, so nice in nature and I enjoy working with her. I made right choice choosing gate city bank and sherry mortgage loan officer. I Will recommend this bank every one. God bless you.

• A

  Audra Hulett-Schjeldahl
  2

  I like the bank as a branch, but only come to this location if your looking to get some serious attitude from their “customer service” people. I was the first one in the line of people and the teller made a rude comment to me then ignored me and helped the other people first. I did nothing wrong. That’s the last time I come to this location and I suggest you use the one Downtown!

  Response from the owner

  Hi Audra! We're sorry about your experience. We would love to connect with you to learn more about your visit to our office. Would you be willing to reach out to our Vice President of Retail Banking to chat further about this? You can reach Ryan at 792-4356. We want to make sure every experience with Gate City Bank is a great one!

• B

  Brian Rose
  5

  Pam in home financing is awesome to work with work with her twice great experience both times very professional

  Response from the owner

  We appreciate the great review, Brian! We're glad we provided you with an awesome experience every time. Thank you!

• m

  myfavorites1016
  5

  Ive never had issues with gatecity, good results.

  Response from the owner

  Thanks for the 5 star review! We are happy to hear about your great experience with us.

• A

  Ace Ashley
  4

  Were it not for a serious tiff between myself and Carli N. and Cindy, it would be a 5 ⭐️ rating.

  Response from the owner

  We appreciate your feedback and would enjoy connecting with you to hear how we can make every experience at 5 star experience for you!