Gate City Bank S Washington St, Grand Forks

Gate City Bank Reviews

• P

  Pierce Foss
  5

  Can't say enough good things about gate city bank. Best rates, extremely helpful, and they seem like a local bank rather than some death star franchise like wells fargo. Brittney is our go to for any needs with loans!

  Response from the owner

  Thank you for the 5 star review, Pierce! We appreciate hearing about your experience with us.

• J

  Jill gerszewski
  5

  We used Emily Hills for our mortgage loan. She made the process quick and effortless. She answered all questions immediately. Overall made the entire process painless for us! I look forward to working with her in the for any and all loans I may need!

  Response from the owner

  Thank you for the great review Jill! We are thrilled to hear about your great experience with Emily!

• L

  Levi Haugen
  5

  Rachel has the best customer service there. She alway has a positive attitude and smiles all the time. When Rachel helps you, you'll feel welcomed into that bank.

  Response from the owner

  Thank you, Alexa! We love having you as part of our Gate City Bank family!

• J

  Joe Holtz
  5

  Best bank I've ever been in . My home loan was the best .I will use them for all my financial needs Being a small business when I purchased my home they treated me like a large business . So polite and courteous .

  Response from the owner

  Thank you Joe! We appreciate hearing your feedback. We are happy to provide you with the exceptional customer experience you deserve!

• m

  myfavorites1016
  5

  Im very pleased with service , i cant see it possible to rate this bank so low , you cant please everyone, so far my experience is excellent

  Response from the owner

  We appreciate your kind words! Thank you for the 5 star review. We hope every experience you have with us continues to be 5 stars.

• Z

  Zachary Winkler
  1

  Been screwed over countless times now, customer service is terrible, representatives can't even answer simple questions. This is my last day with this bank.

  Response from the owner

  Hello Zachary! We are sorry to hear about your experience. We would enjoy connecting with you today to help take care of any issues you are experiencing. You can contact us whichever way is most convenient for you: https://www.gatecitybank.com/about-us/contact/ We would love to help you today!

• j

  jeff olmstead
  1

  The tellers are the most unfriendly bunch I have ever seen. You feel like you are bothering them by walking through the door.

• A

  Ace Ashley
  4

  Were it not for a serious tiff between myself and Carli N., it would be a 5 ⭐️ rating.

  Response from the owner

  Thank you for sharing your feedback with us. We'd enjoy helping you further today. Would you be able to tell us more about your experience? We want to make sure you have a 5 star experience every time!

• A

  Amanda Schraeder
  1

  Disappointed in the customer service. Was told I couldn't have the large bills I had requested.