Frontwave Credit Union - Wildomar Hidden Springs Rd, Wildomar

Frontwave Credit Union - Wildomar Reviews

• H

  H Smith
  5

  Exceptional personal service, and they do disinfect high touch areas after each member. The location is extremely covenant because the Credit Union is located just off of the I-15 & Clinton Keith Road.

  Response from the owner

  We are thrilled to hear your enthusiasm for Frontwave, H Smith! We are 100% committed to helping you reach your financial goals and offer a substantial selection of products and services to do so. We will be sharing your positive experiences with our Frontwave Team. Thank you for your feedback!

• m

  mando Ybarr
  1

  They charge cash advance for credit cards. Why have a credit card if it's not a credit card. You not a check cashing place your a credit union. Not only that this was never explained to me when the change happened. Look at your credit card statements Marines they are double charging one for use of credit card and second is interest. Im going navy Fed or usaa these people are criminal I hope the marine corps is not still using them. This is hapening

  Response from the owner

  Dear Armando, We want to thank you for taking your time to reach out, and we apologize for how your recent experience was handled. We would love the opportunity to speak with you regarding your experience at one of our branches, so that we can help resolve any outstanding issues you may have.Please feel free to contact our Wildomar Branch Manager, Jose Reynoso, at 800.736.4500 ext.2321 or [email protected] so we can look further into this. We look forward to hearing from you!

• H

  Hugo Santillan
  5

  The girls up front are great. They went the extra mile to make my day easier. The manager was super helpful as well. Glad i stopped by. Left completely satisfied. Thanks guys.

  Response from the owner

  Hi Hugo, We are thrilled to hear your enthusiasm for Frontwave! We will be sharing your positive experiences with our Frontwave Team. Thank you for your feedback!

• c

  c lmartinezg
  3

  Its a great bank but, I work in the L.A. so sorry they dont have locations in the los angeles area, however they have atm's. 😔

  Response from the owner

  Hi C lmartinezg, Thank you for the shout out. Although we don't have any branches in the LA area, our ATMs are apart of the CO-OP ATM network. This network offers surcharge-free ATMs, covering all 50 states and 10 countries. You can do basic transactions at any ATM within the network for free! You can also bank from home or on-the-go by using our digital banking app (online or mobile app). Check out your resources here: https://www.co-opfs.org/Shared-Branches-ATMs https://ebanking.frontwavecu.com/ Best, Frontwave Credit Union

• L

  Liliana Bucio
  5

  Everyone here is great! My favorite branch to go to.

  Response from the owner

  Thanks for taking the time to write a review. We look forward to continuing to help make your financial dreams come true!

• F

  Forsakenmusic
  5

  Such a great place to go, got approved for my personal loan and got the car of my dreams :D Recommend 5 stars out of 5 (:

  Response from the owner

  Hi Forsakenmusic, Thanks for the re-review! We are thrilled to hear your enthusiasm for Frontwave! We are 100% committed to helping you reach your financial goals and offer a substantial selection of products and services to do so. We will be sharing your positive experiences with our Frontwave Team. Thank you for your feedback All the best, From the Frontwave Crew! _______________________________________________________________________________________________________ [in response to this review on 07/8/2020] Hi Forsakenmusic, Thank you for contacting Frontwave Credit Union. We want to extend our sincerest apologies concerning - the issues that you have faced. We would love the opportunity to speak with you regarding your experience at one of our branches, so that we can help resolve any outstanding issues you may have. Please feel free to contact our Wildomar Branch Manager, Jose Reynoso, at 800.736.4500 ext.2321 or [email protected] so we can look further into this. We look forward to hearing from you! Best, Frontwave Credit Union

• C

  Cody Anderson
  1

  This is simply the worst bank i have ever been with. These people have no clue how to do their jobs and the policies are terrible.

  Response from the owner

  Hi Cody, Thank you for voicing your concern. We want to extend our sincerest apologies concerning the issues that you have faced. We apologize for the issues you've been experiencing. We will be passing this information to the appropriate management team. ~Frontwave Credit Union

• A

  Antwoinette Goodman
  5

  Fast and personable service. My favorite branch. You will notice the difference when you walk in.

  Response from the owner

  We are thrilled to hear your enthusiasm for Frontwave, Antwoinette! We are 100% committed to helping you reach your financial goals and offer a substantial selection of products and services to do so. We will be sharing your positive experiences with our Frontwave Team. Thank you for your feedback!