Fresno Madera Farm Credit W Spruce Ave, Fresno

Fresno Madera Farm Credit Reviews

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  jeff willey
  1

  "To all who want to join FMFC." I went into their business (Fresno) to discuss the opportunity of starting a new loan. The reason is that I prefer to talk to someone face to face. Instead I was told that no one was available to talk to me and to leave my number at the front desk and someone would call me at a later date. I couldn't believe it, I just left and figured I would take my business elsewhere. I was recommended by another farmer in the Madera area but when I told him of my experience he told me that is the new normal with FMFC.. Can somebody explain to me the what that is suppose to mean "NEW NORMAL." Makes me feel that they do not care about my business or other farmers in the area. Once sought of as the best place to do business a few years ago, I guess not anymore. The person at the front desk "hinted," to me that people were laid off or quit thus far not enough people to help me.

  Response from the owner

  Mr. Willey, I appreciate your comments about your experience while visiting our Fresno location. It’s not easy to hear, but it is the kind of feedback that can help us improve. I apologize for your experience, it’s my responsibility. If you’re interested in visiting further about your experience, please don’t hesitate to reach out either by calling or stopping by, it would be my pleasure to spend some time with you. Respectfully, Keith Hesterberg, CEO

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  David Terrones
  1

  This business only helps big farms not small farms like mine.

  Response from the owner

  Mr. Terrones, Our Mission is to serve Agriculture, and we feel passionate about our responsibilities to be there for producers of all sizes. I appreciate you sharing your feedback about your experience with us; if you’re up for a visit, give me a call or stop by the office anytime. I’d be happy to meet you at your place if that works better. I believe in the work that you’re doing and would be happy to review your application, and talk about the experience you had with us. Respectfully, Keith Hesterberg, CEO