Freedom First Credit Union Reviews
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Tanner Kramzar1Constantly screw up deposits and loan details. Their customer service notified me that they lose checks sent from other institutions via bill pay regularly that come in for payment. They tried to charge late fees on a check they lost, after it was delivered via automatic delivery through a national bank’s service. Issues with what tellers promise vs what they deliver and zero accountability when attempting to correct the issues. They don’t care how their mistakes impact your life. Online banking has never worked for me - have attempted 3 times with people in branches and they never got it working for 3+ years. Awful experience in every single aspect of working with them and recommend people to stay away at all costs. Not just a branch issue but across the board, there are major systematic issues with the operation of this bank and it needs to be audited asap. People who work there are generally nice but can’t do anything aside from what an ATM does without running into issues.
Response from the ownerWe are sorry if you had a bad experience with us, Tanner. We strive to make every member's experience an excellent one, and we certainly welcome feedback that would help us improve going forward.
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Steve Hildebrand5I love this office. The people are always nice
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FAQs
1. What Can I Do to Get in Touch With Freedom First Credit Union?
You may contact them at the phone number +1 540-389-0244. You may also check out their website and provide your basic information.3. How Do I Apply for A Loan at Freedom First Credit Union?
Simply provide your basic information on their website. If you feel like learning about other financial services, take a look at instant installment loans provided through a trusted online broker.5. What Do I Do if I Can't Repay My Loan?
Contact the lender and reach an agreement in advance. You should know, however, if it"s a title loan, your vehicle will be took by the lender when you default.
2. Where Is Freedom First Credit Union? How to Go to Its Store?
The address of Freedom First Credit Union is 1171 Roanoke Rd, Daleville, VA 24083, United States. Get help from an online map for directions.4. Is Freedom First Credit Union an Agency or a Lender?
Freedom First Credit Union is a Credit union that provides loans of all kinds. Check out our platform to learn about various types of loans including personal loans.6. Can I Get a Loan From Freedom First Credit Union With A Poor Credit Rating?
Yes, you can. But carefully go through the offers as there can be unfair conditions when it comes to bad credit loans.