Founders Federal Credit Union Old York Rd, Rock Hill

Founders Federal Credit Union Reviews

• B

  Brien Cooley
  1

  Use any bank but this one. Stole 1,000 from my savings account in form of dormant account fees. It was a savings account only, not a checking account. Have my phone and email and made no attempt to contact me at either about the monthly theft of my money. The just rode down the balance every month to 0. Could have closed the account and sent me a check if they really thought I abandoned the account, but no they wanted the money. I will provide more information on Facebook, Instagram, and Twitter. Maybe it happened because I'm not a rich white guy and they think they can get away with stealing the money. Anyone else have a similar issue with them?

• M

  Michael Kimble
  5

  Had a wonderful experience with Crystal Epps at Founders. The real test of service and a "good experience" is not only when everything goes smooth and flawless... but how things are handled when issues arise. I'm truly satisfied with both ends of the spectrum. Go see her, you'll be glad you did.

  Response from the owner

  Thank you, Michael! We're glad to hear you had such a positive experience with Founders and took the time to let us know how great your representative was!

• K

  Kristina Smith
  5

  I cant describe how happy I am to be a member of Founders! I enjoy every branch but I usually choose the Newbort branch due to my wonderful experiences with one of the employees at this particular branch. Olivia Willis is always very pleasant, knowledgeable, and willing to go above and beyond for her customers! Thankyou founders and Olivia for the great services!

  Response from the owner

  That is so amazing to hear, Kristina! Thank you so much for taking the time to share your feedback with our team at Founders Federal Credit Union. It's great to know that we continue to provide our members with everything they need. Have a great day!

• M

  Mr B. And Lucy
  5

  I can’t say enough good things about this business!! From my first visit approximately 4 years ago until my visit today!! I usually deal with Crystal when I need anything. Crystal is very knowledgeable and a pleasure to do business with!! I would highly recommend Founders to anyone looking for a great credit union!!

  Response from the owner

  Thank you for sharing your excellent review with us! Our service is key to our success, so it's great to hear you have had such a positive experience. We always want our clients to be treated like family and enjoy helping them with all of their needs. Have a great day!

• J

  Justin Cooper
  5

  As an employee here at the Newport location, I am happy everyday to go to work with a staff that loves helping our members! Founders provides us with great products and services to offer our members, and to keep us competitive in market!

  Response from the owner

  Thanks, Justin for this excellent review. We pride ourselves in providing our members and our staff with the best service possible. Your hard work is very much appreciated. :)

• B

  B Wilson
  1

  Pleasant, but they charge $2 to withdraw your own money. I think the interest was only accruing at $0.06 periodically.

• J

  Joshua Williams
  4

  Great people very helpful but calling to try to get stuff fixed or wait for a call back takes forever and call 24 is a joke they can't do anything and if a problem does happen for any reason like a auto draft comes out that shouldn't they make it your fault and can't help you so they push you off on a branch

  Response from the owner

  Hi Joshua, we are glad that we were able to help! Please let us know if you need anything else. Thank you for choosing Founders Federal Credit Union.

• A

  Angela Floyd
  5

  I've been a member for almost a year and I'm very pleased with their service.

  Response from the owner

  Hi Angela, Thank you for your review! Founders strives to provide you with a high level of service at every step on your financial journey. Thank you for being a member and have a great day!

• A

  Angela Floyd
  5

  The people are always friendly and their services are quick.

  Response from the owner

  Angela, we appreciate your kind feedback of Founders Federal Credit Union and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day!

• M

  Michael Privette
  5

  Great help with a reference loan.very friendly staff thanks.

  Response from the owner

  Michael, We are glad that we were able to help! Please let us know if you need anything else and thank you for choosing Founders Federal Credit Union!