floridacentral Credit Union Dona Michelle Dr, Tampa

floridacentral Credit Union Reviews

• M

  Marian Key
  5

  I would give 10 stars but you only allow 5! Mavis & Hillary are not only Tellers, they are like family. Met a new friend today, Curt helped me tremendously.

  Response from the owner

  Thank you, Marian, for this amazing review. It’s wonderful to hear that you are receiving excellent service from our New Tampa team members, and we’re thrilled to have you as part of the floridacentral family! We look forward to serving you again during future visits.

• H

  Heronne Cezil
  5

  I need credit card to build credit. Hillary and Mavis are always good to me. Lovely people in New Tampa

  Response from the owner

  Thanks, Heronne, for sharing your experience. Our goal is to provide the very best member service, so we are proud to hear that Hillary and Mavis always deliver! We greatly appreciate the 5 stars and thank you for being a member.

• D

  David Oles
  1

  Pam at this location is extremely rude and should not be in a customer service position. I will get my mortgage through another company. With an 800 credit score and large down payment, I’m sure another bank could at least feign interest in my business until I left the building.

  Response from the owner

  Hello David, Thank you for bringing this issue to our attention. We apologize for your frustration regarding your experience. As we seek to improve your member experience, can you please email us at [email protected] and use in the subject line, 'Google - {Insert Name}', with your contact information and any additional details associated with your experience. We look forward to your email.

• i

  ice blu
  1

  Terrible service hands down ask for hundreds dollars 💵 bills and they say we don't have any early in the morning wow isn't this a bank maybe I'm wrong not get ur stuff right no excuses

  Response from the owner

  Hello, thank you for taking the time to leave a review about your experience. We apologize for the inconvenience and will be sure to pass your comments along for further review. Thank you.

• S

  Stephen Vernon
  1

  While the branch customer service is great, their online bill pay service is bad! If you rely on online bill pay as much as I do, stay away!

  Response from the owner

  Hello Stephen, Thank you for taking the time to leave us a review. We apologize for any inconvenience and would be very interested to hear more details of your experience. Would you be willing to send us an email to [email protected] with more specific information about your experience and contact information so we can better investigate the issue? Thank you very much for taking the time to leave us the review!

• S

  Stevetavia Carter
  5

  I love. This bank they after awesome

  Response from the owner

  Ms. Carter, Thank you so much for the kudos. If you need anything, please don't hesitate to ask us. Thank you for being a member. Regards, floridacentral