Flaherty Salmin CPAs Buffalo Rd, Rochester

Flaherty Salmin CPAs Reviews

• M

  Michelle Farina
  5

  Yvonne has been the best accountant I’ve had since opening my business 12 yrs ago. Had to go through a couple bad seeds to find the gem! I highly recommend her and refer all my self employed friends to her. She’s AMAZING!

• R

  Russell Lamonaco
  5

  This place is awesome not joking.wish I can take them overseas .Kudos to Mr. Steve ,god bless.

• K

  Kelsey Lunt
  2

  I was not impressed with the services I received from this firm. I contacted Jim Debellis last year as a new client who had recently opened a small business, and was thus out of my element, which I was very clear about in my first, and ONLY, meeting with a new accountant. I brought all my paperwork with me and had my own profit and loss statement prepared from an outside bookkeeper. Well, I had to follow up twice initially to make sure my return was even sent; I submit all the information for my return in the beginning of January and it wasn't until March when I reached back out and found it had never gotten filed due to being "lost under other papers on his desk." Then, for my quarterly tax payment I was never contacted AGAIN, thus incurring late fees. This happened yet again before I decided to look elsewhere and that I was not being treated as a priority at this firm. I told Jim then that I had not been impressed with the handling of my account since having been a client there and did not feel confident that services were being performed properly or on time. My last communication with Jim was in September, after which I told him I would no longer need his services and to please contact me with anything further. December 19th I received an invoice for services performed a YEAR ago for DOUBLE what I paid my new accountant to file for me, and I had more communication in the first 24 hours of meeting this new accountant than I had in 6 months of working with Flaherty and Salmin. Very disappointed in the professionalism and handling of my accounts; I also feel as though any late fees that are issued for my return this year should be wholly deducted from my invoice. One applogy, via email, was issued after the first late filing though nothing further was ever done to rectify all the other mistakes that were made. Icing on the cake? My new accountant has found various issues with the filing that WAS done at this firm, stating there are multiple "clerical errors" that he had to rectify prior to sending my return out this year. DO NOT RECOMMEND.

  Response from the owner

  We are so sorry to hear you had a bad experience. Flaherty Salmin CPAs prides itself on excellent customer service and accuracy, and we take your feedback seriously. Though a recent survey told us that 90% of our clients would recommend us, we are working hard to better serve EVERY client and improve as we grow. We wish you well with your new partner. If you're interested in talking further, our managing partner would be pleased to talk with you and he can be reached at 279-0120 or [email protected].

• M

  Michele
  5

  I am so thankful for the extensive help, thorough information, and guidance I have received from Gary, Steve, and staff at the front desk. The attention to detail, willingness to give time and informative consultations, as well as their kindness and respect are greatly appreciated.I would highly recommend this firm!

• D

  David Page
  5

  they always seem to go the extra mile as a normal practice. keep up the great job. Thx

• H

  Helen Kuntz
  5

  I found this company to be very professional. The staff, very courteous, Knowledgeable, efficient in service. I would highly recommend