Flagstar Bank W Cleveland Rd, Granger

Flagstar Bank Reviews

• J

  Jackie Hall
  1

  Only gave the 1 star just so I could give this review....Worst customer service I’ve had ever...so far during transition I have lost money,funds are taken out put back in taken out then balances are different fees given then fee waivers then fees again!!! I made a deposit 2 days ago before 10:00pm and funds not available yesterday I called spoke with lady she tells me no hold on it but I don’t get my funds until today this morning is exactly what she said well it’s now 10:40am an still available balance is $1.40!!! Worst banking experience I am closing my account as soon as I get my money out of there!

• J

  Josephine A.
  5

  Melissa help me open an account for myself and kiddos. I felt so much welcome and easy process. Thanks

  Response from the owner

  Thank you for your kind words, Josephine. We appreciate you taking the time to share your positive experience with us. Nothing makes us happier than happy customers.

• T

  Tamara Collins
  1

  The first day as a Flagstar customer and they are not even up and running. They changed from Wells Fargo and what a mess. I don't even know if my transactions are being taken care of. Their system is down until Tuesday the 4th. This is not a good start at all.

• D

  David Sipp
  1

  WOW this is the worst banking acquisition ever! Shame on Wellsfargo and Flagstar, being a small business owner and not having access to your business accounts for over a week is Shameful!!!! Can not pay employees or pay bills.........

• s

  suzanne wyatt
  5

  I made an incorrect deposit on my first visit. Tiffany helped me out. Thanks , Tiffany.

  Response from the owner

  Thank you for sharing your experience with us, Suzanne. We work hard to provide quality customer care and we're happy to hear you had a positive visit with Tiffany. We will be sure to let her know. It was our pleasure serving you and we hope to see you again soon.

• T

  Tony Thomas
  5

  Everyone that assisted me the the account setup were wonderful.

  Response from the owner

  Thank you for your kind words, Tony. We appreciate you taking the time to share your positive experience with us. Nothing makes us happier than happy customers.

• K

  Kristen Bohannon
  1

  Slow service & they never asked me what I wanted done, just assumed I wanted to deposit

• F

  Fong Her
  1

  Wrong hours for Saturday. Closes at 12 not 1pm. Wasted 1 hour driving here.

• P

  Patricia Wheeler
  5

  Extremely helpful and pleasant teller staff!