Five County Credit Union Hamilton Ct, Topsham

Five County Credit Union Reviews

• A

  Annalyse Ciccarelli
  1

  Went in 6/8 615 pm to withdraw money but also asked for a form to stop automatic transfer from savings to checking … which I was told to do online by a representative.. she said “ a what “ rudely and I explained again and she goes “honestly I don’t know I’ll have to ask someone? When there is someone available.” I said okay. I ended up leaving cause she just didn’t even say anything after giving me my money she just watched until I walked away? Instead of just being like “ someone will be with you in a minute” just overall rude every time I come to this specific location - Hats off to topsham and Lisbon however always great customer service.

• E

  Eric Brown
  5

  A dear friend of mine was about to get scammed financially and Cassie at this branch recognized it and was able to stop it. We need more like her!

  Response from the owner

  Thanks for leaving a great review. Cassie is wonderful and glad she was able to help your friend. Thank you for being a valued Five County member!

• K

  Kimberly Dupuis
  5

  How awesome is it that a credit union is open WAY past 5 PM during the week and past noon on Saturdays even! TIL 8 PM!?!?! Unheard of! Thank you for making your hours convenient for us working folk! :) Your staff is very friendly and helpful too!

• J

  Jared Cloutier
  1

  This heartless Credit Union charges its customers fees for every little thing. This is why I am not and would never be a member. Do business with Lisbon Federal Credit Union where the policies are proper and associates are friendly and full of care.

• S

  Sylvia White
  1

  It states on line that this branch is open at 8am. The lobby does not open until 9am. The drive through does in fact open earlier, but transactions are restricted. The teller cut me off when I tried to explain what I needed.

  Response from the owner

  Good Morning Sylvia, sorry you were having trouble getting the info you needed. If there is anything we can do to make your experience better, we'd like to hear from you. Give us a call @ 800.750.0959.

• K

  Katie Hatch
  1

  Evolve or be left behind. The archaic practices of the credit union are allowing the big banks to keep on being the holders of real wealth and power. Basic services offered by local banks - not even the big banks - are not even close to being an option at FCCU.

  Response from the owner

  Hi Katie, thanks for the reviews, we appreciate the feedback. We'd be happy to continue this conversation offline if you would like to provide any feedback about your experience so we can make it better next time. We're open until 8pm tonight, give us a call at 800.750.0959. Happy Thanksgiving to you and your family.

• L

  Lisa Haley
  2

  They charge a lot of fees