Downeast Credit Union Maine St, Topsham

Downeast Credit Union Reviews

• M

  MacCready
  3

  Not bad, not amazing. They close at 4 pm which is pretty inconvenient. I can only get there if I have time off during the week. Honestly I didn't even think to check what their hours were before becoming a member since I've never known a bank or FCU to close that early. My fault I suppose. They were recommended highly by a family member who works there. So far they are just good.

  Response from the owner

  Thank you for your review, MacCready, and for your family member’s recommendation! We do offer many digital services like mobile check deposit, online loan applications and electronic signatures, and all branches have night drop boxes to deposit checks or funds after hours. Also, our Call Center is open from 8am to 5pm to assist at 800-427-1223. The DECU Team would like to have the opportunity to find the best solution to meet your banking needs; please give us a call directly at 207-373-1674 so we can discuss this further.

• J

  Jonathan Childs
  2

  I have an auto loan through them. I set up automatic payments that never seemed to happen so I still have to pay many manually. Their hours make it difficult to make transactions. If I call within last half hour they hang up on me. I was going to open up a checking account with them, but not if I don't feel welcomed.

  Response from the owner

  Jonathan, we apologize that you haven't been able to reach us. We have implemented a new phone system a few months ago and will look into why your calls are being dropped within the last half hour of the day. I will have a member of our Team reach out to you regarding your other concerns. Thank you for your feedback, without it we are unaware there may be a problem.

• D

  David Williams
  2

  You folk's need to fix your ATM once and for all !!!! This is a magor problem for me , and your on line system is down again was well ? That's just freakin great !!! Time for a new CU

• C

  Corey Ater
  5

  Everyone has been great to work with. Very friendly and always willing to help with any questions I may have. I tell all my friends and family to go to downeast

• R

  Robert Wildboy
  1

  Terrible hours. Makes it very hard to actual go there to do any banking.

• S

  Solidus Snake
  5

  Great place Glade to have a account with them great ATM