Atlantic Federal Credit Union Union Park Rd, Topsham

Atlantic Federal Credit Union Reviews

• A

  Alex Walter
  5

  Edit: after a not so great customer service experience this morning I left a 2 star review. I was disappointed that the small town atmosphere of Atlantic has been making lots of changes and with my husband and I no longer in state I called to get information on the new website, app and contact information. The woman I spoke with wasn’t rude but just seemed to be reading a script and had no detailed information on my questions. I politely said thank you, have a nice day, hung up, left the review and moved on with my day. This afternoon I received a call from a manager at the Topsham branch concerning my review just to see why I would leave a 2 star review as a 10+ year member. I explained the few questions I had this morning and she was amazing about a detailed explanation of all the changes. With us no longer living in Maine that is all we wanted was piece of mind that the credit union who’s values we appreciate are not changing along with all the updates. Thank you for reaching out and clarifying Amanda.

  Response from the owner

  Hi Alex, seems like we missed the mark on this one. Not sure what's going on, but we will have our Topsham branch manager give you a call to see if we can help.

• c

  charles mcclellan
  1

  Worst bank in Maine,incompetence beyond belief.DO NOT BANK HERE , THE INEPTITUDE IS COMICAL,HAD TO CALL MAINE BANK REGULATORS TWICE TO CORRECT THEIR INEPT ACTIONS! REMEMBER THIS IS THE BANK THAT HAD A TELLER STEAL MILLIONS OF CUSTOMERS MONEY TILL SHE WAS FINALLY CAUGHT AND INCARCERATED.THERE ARE FAR BETTER CHOICES THAN THIS SHAM OF A BANK!

  Response from the owner

  Hi Charles – I am not sure what the issue is, but I do hear your frustration. I will reach out to you directly. As a credit union, we do like to have conversations with our members and find a solution.

• K

  Kyle Smith
  5

  I want to thank Angela lallier for the hard work she put in today and spent the time to work with me and hands down best service i ever got 👍....she should get a big raise for what she did for me today

  Response from the owner

  Thank you, Kyle, for the 5 star review! We will be sure to share your kind words with her.

• M

  Mike Davis
  5

  Excellent group of people,very understanding for most situations

  Response from the owner

  Thanks Mike! Atlantic Federal Credit Union employees are always happy to assist you with your financial needs.

• B

  Bill Anthony
  5

  Great people to have and do business with..

  Response from the owner

  Thank you Bill!