First Tech Federal Credit Union Terry Ave N, Seattle

First Tech Federal Credit Union Reviews

• A

  Arian Martínez
  5

  I went today to open a checking account and the experience was amazing, they treated me wonderfully, gave me really useful information and guided me through the whole process. Everything was very fast, easy and even fun. Abraham Venegas was the person who assisted me, he is the best!

  Response from the owner

  Hi Arian, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. I'll share this with Abraham and his team and ensure he is recognized for the great service provided. We look forward to seeing you again soon!

• v

  vipin m
  5

  I opened my bank account with First tech the very next day that I landed in Seattle. Being in an alien country, I had my fair share of apprehensions. Ignorance of the US banking rules wasn't helping either. However, First Tech has been a raindrop (rather a rainfall) in the drought ! Their executive, Simantiny , is one of the most pleasant and considerate professionals I have met in a long while. She went above and beyond her role to explain things to me and was lightning fast on emails . Her cordial demeanor put me at ease almost immediately. Highly recommend the bank and its services for any professional relocating to the US!

  Response from the owner

  We appreciate the review, Vipin. Thanks for taking the time. We're thrilled to share your review with Simantiny and her managers. Hope to see you again in the near future!

• S

  Saurabh Kumar
  5

  I have been a customer since my first day in Seattle. I really like the simple and hassle free banking here. All the staffs of Terry Ave branch are really helpful especially Sunil Yadav and Raymond Fong who always goes extra miles to serve customers in best possible way. They are the best, kudos to both! 😊

• W

  Will Baker
  2

  First Tech has been great, but recently they switched to a call center for all contact. I want to find out if my branch is open during COVID, and have been on hold for 20 minutes. I could have driven there and checked in person by now.

  Response from the owner

  Will – I’m sorry for the long wait time you experienced with our call center. The branches are operating under a modified schedule and restrictions to comply with covid guidelines. For the most up-to-date location information, you can visit firsttechfed.com/covid. You can also schedule a virtual appointment to take care of your banking needs at firsttechfed.com/virtualappointment.

• A

  Asad Rehman
  5

  Created a new account in record breaking time. Super friendly staff. I made a typo in last year's tax refund account number (transposed last two digits). I was totally sad I would not get my refund on time. Lo and behold, in the week I was supposed to get the refund the money shows up in my account! Somehow First Tech noticed the typo in the transaction and put in the effort to find the right account and put the money in. If that's not world class service I don't know what is. Would give 6 stars if possible.

• C

  Cesar Muniz
  5

  Always heard praises about First Tech but was skeptic. Until I got tired of my bank and switched. Wow! I should of done this years ago. Friendly staff, great service, their rates, etc.

• N

  Nguyen Henry
  5

  Amazing customer experience. They smile, greet you like you are their old friend. Opening account and cc is smooth and quick also

• M

  Michael Struck
  4

  One of the top Credit Unions in the Northwest. I have been using them for over 20 years and they have always been consistent no matter the location I go into. Very highly recommended.

• J

  Jeremiah Price
  1

  For a credit union, their rates are way too high. I actually wonder who continues to use them if they have shopped around at all? Even major banks and other out of state lenders have lower rates.

• C

  Carlos Daniel Ruvalcaba Valenzuela
  5

  Very friendly staff, excellent service and rates! Whenever I have an issue the staff is very helpful to get it resolved, I highly recommend First Tech if you work on the tech industry.