First National Fleet & Lease Aurora Ave N, Seattle

First National Fleet & Lease Reviews

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  Cidric Hendrix
  5

  Amazing customer service, they really work with you at this lot and they’re reasonable!

  Response from the owner

  Cidric, we really appreciate your business and thank you so much for the support! Please don't hesitate to reach out to us at 2065251800 if there is anything more we can help you with! Thanks! Ahmed Zeghmi GSM

• N

  Naomi Saeteurn
  5

  Came here for the second time purchasing another vehicle. Gokul Kumar was extremely helpful and professional in the purchasing process. Highly recommend First National Fleet and Lease!

  Response from the owner

  Omi, thank you so much for your repeat business and congrats on your new vehicle! Gokul really does his best for his customers and I am happy to see that was reflected in your visit! Please don't hesitate to call us at 2065251800 if there is anything we can help you with moving forward! Thanks Ahmed Zeghmi GSM

• B

  Briana Potter
  1

  I drove three hours to get a car which looked really nice on the internet... I spoke with Terrel and he got me approved for a credit loan. When I arrived the interior was in horrible condition and smelled horrible of cigarettes. I really wish he would of told me how poor the condition was.

  Response from the owner

  Briana, we aim to be as transparent as possible when communicating with our customers about the state of our vehicles. If there's anything that catches you by surprise during the time of your inspection, we'll look into it and make sure you leave completely satisfied with your vehicle. We apologize for any inconveniences. -John Yang, General Sales Manager

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  Whitney Spicer
  5

  Easy and fast service to help me get exactly what I wanted! Goku was very helpful and explained the process with ease. He will be my go to car dealer for life!

  Response from the owner

  Whitney, we really appreciate your business! Congratulations on your new car and thank you for the positive feedback. Please don't hesitate to call us at 2065251800 if there is anything we can do to help you moving forward! Thanks Ahmed Zeghmi GSM

• D

  Dara Maxwell
  5

  Katim was so wonderful and did a great job. I had a wonderful experience all around and your staff was super helpful and kind. I will recommend buying cars to all my friends and family here at first National auto

  Response from the owner

  Dara, I am glad to hear you had a wonderful experience shopping with us! Referrals mean the world to us, please ask us about our referral reward program! Congrats on your new car and thank you for your business and the great feedback! If there is anything we can help you with moving forward, please don't hesitate to call us at 2065251800. Thanks Ahmed Zeghmi GSM

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  M Williams
  1

  Shady folks here I bought a 30k truck from these people and wish I never did. Once they have your money they will kick you to the curb and not fix the issues found and try to blame you for the problems. Not worth the time or headache.

  Response from the owner

  M Williams, we made every attempt to help you but it seemed whatever we tried to do for you, you weren't satisfied and you elected to speak to our staff with complete rudeness and disrespect. While we value your business and want all of our customers to be satisfied with their purchases, we will not respond to disrespect and allow ourselves to be verbally abused. If you'd like to discuss this further, please don't hesitate to call me directly at 2065251800. Thanks Ahmed Zeghmi GSM

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  Tasneem Zeghmi
  5

  Excellent customer service! This team really treats you like family. 👍🏻

  Response from the owner

  Tasneem, we're glad our excellent customer service shined while you were here. You can always count on having our friendly team treating you like a member of our family. Please don't hesitate to reach out if there is anything more we can help you with! Thanks! Ahmed

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  Mrjah Durden
  1

  Not only did my car break down before I can even get my real plates nothing will get resolved and all their cars have mechanical issues 3rd car from this location that has not lasted more than 30 days

  Response from the owner

  Jahmi, your vehicle was purchased from us on April 30th, over two months ago. Your vehicle had a minor issue with a computer module malfunctioning. That issue was covered under warranty. You took the vehicle to a third party mechanic, at which point you contacted us and said they are taking too long fixing your vehicle. I informed you that we have no control over the practices of a third party mechanic, you asked us for a loaner car, which we provided with a clear understanding it can only be loaned for a few days as a goodwill gesture to assist you. When asked to bring the loaner car back, you became insulting, swearing and threatening us. The loaner car was returned dirty, with trash, cigar wrappers, marijuana residue in the cupholder, baby clothes and diapers left in the vehicle. We tried to be accommodating even though the issue was not created by us, but your attitude towards us was disrespectful and rude. If you'd like to discuss further, I can be reached at 2065251800. Ahmed Zeghmi GSM

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  Joshua Best
  5

  Gokul was very knowledge and was a great salesman, no pressure and very transparent with me. It was very appreciated in this used car buying experience. Great experience at first national autos

  Response from the owner

  Joshua, when you come to First National Fleet & Lease, you can expect a no-pressure environment. Our goal will always be to listen to your needs and make sure you're satisfied with your experience by the time you leave. Thank you for the support! -John Yang, General Sales Manager

• A

  Attell
  5

  Excellent customer service. They made sure I was set up with a car that best fit my financial needs. Straight forward educated me on what is a dependable and reliable car and met my expectations. Love that sales guy.

  Response from the owner

  Making sure you have all the resources and answers to make the best decision for yourself is always a priority, so it means a lot to know that made such a difference. Thank you for choosing to shop with us, and don't hesitate to let us know if there's anything else we can help you with. - John Yang, General Sales Manager