First Mid Bank & Trust Edwardsville Goshen Goshen Rd, Edwardsville

First Mid Bank & Trust Edwardsville Goshen Reviews

• K

  Keith Thorn
  5

  Rodney Essenpreis of First Mid Bank and Trust has not only earned my trust as my insurance broker, he have saved me both time and money. Two important things I cannot afford to lose. Thank you Rodney!

  Response from the owner

  Keith, thank you for taking the time to give Rodney your feedback. He appreciates your business and looks forward to continuing to assist with your insurance needs.

• L

  Lydia Cobb
  5

  First Mid Bank and Trust is by far the best bank I have ever banked at. I’m not a customer so any banking I do must be done on inside. I had a check that was written from an account at this bank. I don’t live in the area and made it to the bank ten minutes after close. I walked to drive through to see if I could cash check there. They said I must go inside. But for me to wait one moment and possibly something could be worked out. A few minutes latter the manager came back with a smile and said”unfortunately you do have to come inside. “ I ask could she make an exception then and let me in. Of course I figured that would be a very fast no. But instead she looked at clock and to my surprise said “yes, we will make an exception this time. Please come around to front entrance.” To my surprise again and much to my delight all the staff was still very friendly and kind not seeming put out at all. In this day of rudeness being commonplace it is refreshing to be graced by a bank as wonderful as First Mid Bank and Trust. So anyone who has a First Mid Bank and Trust in your area do make the right choice and choose them for all your banking needs. Thank you once again First Mid Bank and Trust!!!!!!!! 5 thumbs up!

  Response from the owner

  Lydia, thank you for your kind words! We strive to provide exceptional customer service, and we are glad to hear the staff did just that!

• B

  Bob F
  5

  Many years of dealing with Cloverleaf and now First Mid Illinois . Great customer service !

  Response from the owner

  Bob, thank you very much for your 5-Star Review! We appreciate your positive feedback and value you as a customer!