First Interstate Bank W Broadway, Jackson

First Interstate Bank Reviews

• S

  Shepard Humphries
  5

  On a Saturday afternoon, just before the drive-thru closed, I came through and made a last minute special request for something that is usually only done during regular Monday to Friday business hours and only inside the office. Wyatt was very helpful and went out of his way to do something that he could have easily simply declined with a stereotypical response that is common among customer service people. Instead, he chose to make the special effort and go above and beyond to make sure my needs were met.

  Response from the owner

  Thank you so much, Shepard. We're thrilled we could help!

• B

  Brenda Bauer
  2

  Slowest bank I have ever been to. Sat at drive up 5 min before any acknowledgement.

• C

  C Pal
  3

  Since they got rid of the old staff and switched to all new staff at my local FI bank, it's gone downhill. I can never get anyone on the phone either, they just don't answer the phones.

  Response from the owner

  Hi there! I'm sorry to hear this and am sharing your message with the branch manager.

• c

  cmricks wyoming
  5

  I love this bank. Best customer service in town.

• S

  Shari Turpin
  5

  Everyone is always so sweet and helpful! Love banking here!

  Response from the owner

  Thanks, Shari! We appreciate your review. We've passed your feedback on to the Jackson team.

• D

  Donald Shelton
  5

  Quick, flexible, great mobile app and personal banking

  Response from the owner

  Thanks, Donald! We appreciate the review!