First Horizon Bank Elvis Presley Blvd, Memphis

First Horizon Bank Reviews

• T

  Tivia J
  1

  I been here twice trying to open account . The first time the same lady who speaks for the lady that does the accounts told me on the first time to come back another time it was 12:25 the first time, and it was already 3 people waiting already they closed soon. The second time I went she was done with someone while I was entering. Then she had another customer whom she had until 1:15. Oh by the way this is all on a Saturday, and when entering i was already asked what i needed. She let me sit there all that time then had her coworker come do her dirty work. The coworker ask me what i needed , then told me after asking me that the lady that does account opening said I would have to come back . I WILL NEVER RETURN TO THAT PARTICULAR BANK LOCATION AGAIN. MAINLY BECAUSE SHE HAD ME WAIT AND KNEW SHE WASN'T GOING TO HELP ME TO BEGIN WITH.

• E

  Elder-Evangelist Jesse Griffin III
  1

  I came inside the bank this morning looking for help with my account with a situation that happened Saturday the ladies there are so rude and none caring until it’s not even funny told me to call customer service when customer service said to go them for the situation I recommend nobody doing business with them until they learn proper customer service skills

• M

  Melissa Unbehagen
  1

  I have to use this location for work. I absolutely hate going in now that this location has gotten its recent crew. They don’t acknowledge you. They make you stand there until they feel ready to wait on you. Three cashiers doing absolutely nothing and I’m just standing there waiting. They didn’t even want to open my envelopes I had my deposits in. Extremely poor customer service

• J

  Jeremy Ford
  2

  After dealing with the losses of my grandmother and mother two weeks apart, it was a minor joy to recieve insurance proceeds. However, when I chose this location of a bank that I am usually satisfied with i had to experience the pain of mistreatment. If you're going through a hard time, do not choose this location. They're customer service is horrific.

• N

  Natalia Williams
  1

  Horrible service, they were very rude and mean to my mother, I wish I had the energy to write in detail our experience with this particular branch, I am very saddened and very disappointed with the service we received here. We’ll definitely be banking elsewhere.

• R

  Robert Belward
  5

  Just opened an account with these folks, very nice people. Moved to Memphis about 10 months ago and have been looking for a banking facility since......extremely happy that I found First Tennessee Bank 😁

• M

  Mike Jones
  1

  The tellers at this location are very unprofessional as well as the security guards they have the worst attitudes out of all the first tn banks ive visited i will be closing my account asap and seeking more proffessional business when dealing with my finances they are not very informative but are very good catching attitudes and expressing their feelings when tbey should remaim proffessional especially when dealimg with people's finance if youre seeking professional care when it comes tp your finances i advise that go elsewhere besides first tn bank on elvis Presley blvd

  Response from the owner

  Hi Mike, we appreciate you taking the time to leave a review. This is not the experience we want for our customers and thank you for bringing this to our attention. We’d be glad to document your experience and forwarded to the appropriate area. ^ NC

• M

  MDL
  1

  Very bad service they don’t care customer

• f

  francisco dias
  5

  Have. Spanish speaking staff very good service