First Community Credit Union 19th Ave S, Fargo

First Community Credit Union Reviews

• K

  Kate Holten
  1

  Looking for a new bank or Credit Union, after 10 yrs with this bank. I was told that they could not help me recover a transaction that I never received the product. They wanted 50.00 to process the form I needed to file to request to get my money back. I feel that this bank does not have my best interests and has policies that are to protect the bank and not the members of the bank.

  Response from the owner

  Hi Kate, we are sincerely sorry this happened to you. We should have an FCCU employee reaching out to you to look into this further. We appreciate your membership the last 10 years and thank you for bringing this matter to our attention.

• L

  Laura Kowatch
  5

  Great care from the FCCU. When I moved to Fargo, I knew I had to leave my small state bank in Montana, and needed another small bank that actually cared about its members--FCCU was it! I've had a few times where I had issues with my card due to traveling and large purchases and they were able to fix everything right up over the phone!

  Response from the owner

  Hi Laura, Just a quick note to say thank you for the positive feedback and for choosing FCCU. Have a good day!

• M

  Michael Mella
  5

  Angie Thomas helped me refinance my car about three years ago and saved me stockpiles of cash on interest rates. You can ask me "what's in your wallet?" but don't expect the answer to be Capital One. Local Credit Unions are without a doubt the way to go. (Also, shout-out to my Mom and her Tier One credit score for cosigning with me and helping me make this happen.) Recently, Angie offered to refinance the loan. I've been thinking about doing it because I'm close to the 110% LTV that would secure an approval, but still on the fence about it. Anyways... Would like to congratulate Angie for 10 years of service to FCCU - just read that in one of the newsletters they send to us as members! Also congratulations to FCCU for building that super sophisticated and contemporary new building at the 52nd avenue location. I would also like to thank Lisa and the other ladies that process my payments, they are also very nice, never had a complaint with them, ever. Keep up the good work!

• m

  mindgameblader4life
  2

  Keep your proof of payments! After I paid off my account, they calmed I still owed over 700$. Lucky for me I kept my proof of payment. Just a heads up!

  Response from the owner

  Hello, we are sorry to hear this situation happened to you. Please note this is an unusual case. Thank you for making us aware. We appreciate your membership!

• L

  Lyssa B
  2

  Said they were open hours listed were incorrect. Made a special trip to be able to cash a check there without a fee. Couldn't even get in, had to go somewhere else.

• L

  Laura Fogderud
  5

  The staff is friendly and courteous. They never seem crabby when I roll in 5 min before they close because that’s the only time I can get there.

  Response from the owner

  Hi Laura- Thank you for the positive review! We're always happy to serve you and look forward to seeing you each day. Thank you for being our member and for providing this positive feedback.

• A

  Alissa Norland
  5

  Switched from a national bank. Best decision! I walk in and i feel as though they know me. Im a name to them. Not a number.