United Savings Credit Union 45th St, Fargo

United Savings Credit Union Reviews

• T

  Travis Wagner
  5

  Samantha is amazing very friendly and professional. Definitely will be working with her for future loans!

• S

  Sandra V
  5

  Can't say enough about the service Caroline, Nick and United Savings service. They recognize us and are always happy to me. They're great to work with for loans we've gotten through them. I would recommend them to anyone who wants to get away from the cold big bank feel. It's like banking with friends.

• R

  Rebecca Savage
  1

  Bonnie Mohr, the VP of United Savings Credit Union, is very rude and blatantly lies to customers and has her employees back her immediately apparently. I am so disappointed to be knowing they're in charge of my money at this time. I had lost a job, wasn't able to have funds right away for an auto pull bill and was told I need to remember better on the first phone call. I corrected her on the remembering. Next, I later called as a supervisor wasn't available to discuss a refund of at least one $25 fee, I spoke with the VP apparently. I don't remember what I said but she then laughed at me and said she had someone sitting there to prove she didn't laugh at me. I couldn't believe the rudeness for the simple inability to have funds ready. Sadly, because I dealt with enough from my corporate people today, Bonnie set me over the edge with her simple sounds and I verbally let her have it. I did apologize but those mean nothing truly, to me anyway. I'm just really disappointed. I've always had such wonderful and great experiences with the ladies at the 45th location. This experience has set my thoughts so far back. Even Wells Fargo, the worst bank in the nation with their literal criminal employees and lawsuits, wouldn't give a CUSTOMER that much grief. I pay them to treat me like a bum? I work my ass off every day and expect much better than that, especially those entrusted with my dollars. I've NEVER been late on my loan lady!

• M

  Mario Solis
  1

  Incredible. Did my due diligence over the phone to find out how to get a family member to join my credit union and then drove to the branch to be told I was misinformed by whomever I spoke to on the phone. Anyway took my family member a few blocks away to Gate City Bank and they serviced him just fine. Head someplace else to skip the bs I guess.

  Response from the owner

  Hi Mario, we're very sorry to hear that your family member was unable to join the credit union. Thank you for letting us know about your experience, we are looking into the miscommunication to make sure this doesn't happen again. We appreciate you thinking of us first and taking the time and effort to get your family member's account set up.

• L

  Lyla K
  5

  Best banking in town. Excellent customer service. Friendly staff. Wont disappoint.

  Response from the owner

  Thank you Lyla! We appreciate your business and love to hear positive feedback from our members!

• B

  Bonita Brewer
  5

  This is in my opinion the best credit union around. They are always trying to help and they actually know who you are! You're not just a number to them.

  Response from the owner

  Thank you for the positive feedback, Bonita! We enjoy getting to know all of our wonderful members and appreciate your support!

• M

  Mike Nordenstrom
  5

  Always helpful and very friendly, Best bank I've ever had by far.

• R

  Rampage St. Pierre
  1

  Bring back Saturday drive thru ASAP or will be switching financial institutions.

• A

  Adam Berg
  5

  Been with uscu for years always helpful and friendly as can be!

• t

  truda lehrke
  5

  Luv them!! Laura and the staff are so helpful.

  Response from the owner

  Thank you Truda! We appreciate your business and love to hear positive feedback from our members!