First Community Bank of Tennessee Elm St, Shelbyville

First Community Bank of Tennessee Reviews

• C

  Connor Teal
  1

  They don't know how to talk to people disrespectful to say the least if a customer has a question you should answer it not berate them in a disrespectful tone

  Response from the owner

  Connor, please reach out to our Compliance department at 931.684.5800. We never intend for anyone to have an unpleasant experience and we wish to get this resolved. Thank you!

• R

  Reagan Canon
  5

  I opened my very first bank account at FCB years ago and have never once regretted it! Whether I go inside, through the drive thru, or just call to ask a question I am greeted kindly. When you enter the lobby you see nothing but warm smiles and helping hands! The service is impeccable! I love everyone that I have ever had the pleasure of knowing or interacting with at FCB! What a great place it is, full of even better people, for all your banking needs!

  Response from the owner

  Reagan, thank you for your 5-star review! We are so thankful for your kind words.

• L

  Lauren Warren
  5

  Excellent Service provided at FCB! You are always welcomed with friendly smiles, and they are always willing to help the customer out. They are the best community bank in Shelbyville! I would not recommend any one else!

  Response from the owner

  Lauren, thank you for your kind words. We are thankful for customers like you!

• F

  Felisha sudberry
  5

  FCB has been a blessing to my business! The employees are always so nice and accommodating and will go out of their way to get you answers! The online banking is so easy to use! FCB is exceptional!

  Response from the owner

  Thank you for taking the time to leave us an amazing review! We are thankful for your kind words.

• S

  Samuel Cataldo
  5

  First Community Bank has helped and supported the growth of both of our companies that are based in Bedford county (C.A.R. Service Center and C.A.T. 5 Communications) for over 10 years. There is not a better community bank PERIOD. They make the (sometimes) hard choice to stand by their customers, and they are a staple to our community. Don't be fooled by slanderous reviews from terminated employees and feel free to call the Cataldo family at C.A.R. Service Center in Wartrace if you ever have questions on this banks integrity!

  Response from the owner

  It has been our absolute pleasure to bank both business relationships over the years. We thank you for your honest feedback and review and look forward to meeting all of your financial needs in the future. Thank you Samuel!

• B

  Best of Nature, LLC
  5

  FCB has supported my local small business for years and I appreciate the great service I receive from all of the employees! I also LOVE that FCB supports our community's schools with their school spirit cards!

  Response from the owner

  We are so thankful for the opportunity to support your local business and treasure you as our customer!

• K

  Kari Collier
  5

  I love this place! My parents banked here, I bank here, friends bank here & we have all been treated like family. This bank does truly care about it's people & the community in general. 👍👍

  Response from the owner

  This review made our day, thank you Kari!

• V

  Vicky Fan
  1

  I was in for a quick visit and some of the employees were walking around the lobby with no face mask on while getting very close to us to speak. I’m wondering if this establishment doesn’t care that a global health crisis is happening or if no one told them that there was one

  Response from the owner

  We apologize that you may have felt uncomfortable while visiting our bank today. FCB has kept both employee and customer safety in the forefront of our business decisions since the onset of this pandemic, including weekly reviews of our procedures concerning COVID related items. We installed glass that all our employees are to work behind, and when that is not possible they are to wear masks during CDC defined times of "close contact" that has been deemed as under 6 feet for over 15 minutes. To our knowledge, our employees practice this rule. While there are times they check on people in the lobby these are not typically for longer than 15 minutes, thus not requiring a mask per CDC standards. We do have masks and hand sanitizer available for both customers and employees to be used at anytime they are required or when they feel in risk. FCB has also expanded procedures to be able to handle the majority of all customer requests via phone, internet or drive through access for customers that have vunerable health conditions or are concerned for their safety. We encourage those avenues to be used whenever possible and as customers, such as yourself, might feel more comfortable. Again, we apologize that you were not satisfied with your visit but wanted to assure you that we are very aware of the global pandemic and are doing our best to keep our customers with full access to all of their financial services in the safest manner possible.

• S

  Sarah DeCamp
  1

  Not the best place to bank, but an even worse place to work. It’s very toxic. Your worth as an employee is not in what you know, but who you know. You would think 23+ years of experience would count for something, but with this establishment evidently not.

• C

  Candi Sowers
  5

  Super friendly and knowledgeable staff! I’m always greeted with a smile in this small town bank. I have had my business account here for 3 years and no one in this area fights as hard to promote small businesses. Thank you!!!