First Choice Lending Services, LLC Cogdill Rd, Knoxville

First Choice Lending Services, LLC Reviews

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  Lisa Larsen
  5

  Amber is amazing!!! She was with us through the entire process till the end. There were many days when she showed us light at the end of the tunnel. We are first time home buyers.

  Response from the owner

  Thanks for sharing your experience with us about how Amber Piehl helped you during the loan process. We appreciate your business and the 5 star review.

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  Andrew Crosthwait
  5

  Brannon, Amanda and Steve provided excellent support and service throughout our mortgage process. Even over the Christmas and New Years holidays their support was seamless. They provided clear, detailed instructions for any part of the process that we had to execute, and they performed their part in an excellent, professional and personable manner, meeting every one of their schedule promises. We closed on our original schedule date. We’re very happy with the service we received and would use First Choice again. We’ll recommend them to any home buyers we know.

  Response from the owner

  Thank you for the wonderful review! Amanda and Brannon are terrific loan officers who show superior customer service; hearing it first hand is always wonderful. Thanks for allowing First Choice Lending Services to help with your financing.

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  Kelli Jordan-cox
  5

  We had a wonderful experience with Cory Ramsey. He went above and beyond his job expectations to help us purchase our new home. We would highly recommend doing business with him! Our process was smooth from start to finish and we have him to thank!

  Response from the owner

  Thank you for the kind review and sharing your experience with Cory Ramsey.

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  Sean Sweet
  5

  Randy was great to work with! This was our second home purchase and we were purchasing from out of state. We had worked with other lenders from around the area and Randy was the most prompt and straight to the point as if we were his only clients. We would highly recommend Randy for those things stated above, as well as, his knowledge within the home buying, selling, and other's in the process which we would highly recommend as well! You can't go wrong working with Randy!

  Response from the owner

  Thanks for the great review Sean! Randy does a wonderful job for his clients and it always shows. Thanks for allowing First Choice Lending Services to help you with a mortgage loan.

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  Chad Smith
  5

  Steve Logan & First Choice Lending Services made the process of getting and securing a great mortgage really easy for us. My wife and I were really impressed with how personable, professional, easy to reach, and how highly organized and detailed Steve is. He truly has a heart of a servant. Thank you Steve for helping my wife and I navigate the whole mortgage process so seamlessly!

  Response from the owner

  Thank you Chad for the gracious review of Steve Logan; we appreciate your business!

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  Byron Hatcher
  5

  Realtor Perspective: I’ve worked with Michael Shadowens, Hannah Nelson, Christian Cooper and Jeff Elrod so far with FCLS. The experience that a mortgage lender provides for my clients is almost as important as the experience that I provide! I was blessed to encounter that with this company after working with probably 40+ other mortgage lenders and companies. Great rates, excellent communication (available nights and weekends), and high-energy are traits of true leaders. I also have a ton of respect and admiration for Steve Shelton, who owns this company. I encourage ANYONE to get a second opinion on their rates with FCLS. These guys will save you money and treat you like family. Guaranteed.

  Response from the owner

  Thanks Bryon for sharing your experience with our company. We appreciate all you do!

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  Jaime Graham
  5

  Randy Carie was extremely efficient and worked quickly to get us the best rates in a timely manner for our new home. His communication was superb and he was quick to answer any questions we had. The whole process was so smooth and I will definitely be recommending Randy to my friends & family. The whole loan process can be scary, but First Choice Lending helped make this a positive experience.

  Response from the owner

  Thank you Jaime for taking time to give us a positive review. Sounds like Randy did a great job for you! We appreciate you trusting First Choice Lending Services to help with your mortgage loan.

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  Laurie Daniels
  5

  I've spent a very long, stressful year attempting to find and buy a house. There have been a lot of bumps in the last year, but literally the easiest part of this whole thing was working with Michael Shadowens at First Choice Lending Services. My situation was a little complicated due to a divorce, but Michael went above and beyond to help me find the best loan option for what I wanted and walked me through the steps I would need to take so we could move forward. He is friendly, professional and very quick to respond to any questions I had about my loan. He keeps you informed every step of the way so you always know where you're at in the process and what to expect next. I would highly recommend Michael to anyone who asks.

  Response from the owner

  Thank you Laurie for taking time to give us a 5 star review. Michael Shadowens works endlessly to make his customers have the best experience they can have. We appreciate your business.

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  Janet Skeels, REALTOR
  5

  I have been working with Laura Kitchen for almost 10 years. Laura has about 30 years experience in the mortgage business. If there is a way to get a loan to go through, Laura knows that process. I have had many, many customers close with Laura and ALL love her and customers return to Laura with new business. Her knowledge, expertise, professionalism and work ethic makes all the difference whether a loan closes smoothly or not. She is sharp and quick. I highly recommend Laura to anyone seeking a loan or refinancing.

  Response from the owner

  Thanks Janet for the compliments of Laura Kitchen. She does such a wonderful job for her clients.

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  Sarah Hassell
  5

  My husband and I were buying a new home together and we worked with Amber Piehl with First Choice Lending. She is amazing and so sweet. She walked us through everything and explained each step to us perfectly. She worked so hard to close our loan. I would recommend her to anyone looking to purchase a home.

  Response from the owner

  We appreciate your business. Thanks for allowing Amber Piehl to help with your mortgage needs.