Financial Partners Credit Union W Chapman Ave Suite A, Orange

Financial Partners Credit Union Reviews

• K

  Kerry Nicholson
  5

  I've been banking here for 4 years, both personal and business accounts as well as car and other loans. The staff is very helpful and attentive and help me to understand the newer banking technologies as they appear. Fantastically better than my previous "big bank" experiences, with all the options and tools of those bigger banks!

  Response from the owner

  Kerry, Thanks so much for the kind comments! As a member-owned financial institution, we pride ourselves on providing all the bells and whistles of a “big bank” with the personal service of a Credit Union! Thank you for your membership! The FPCU Team

• S

  Sam Bam
  5

  When I need a loan I reach out to Sonnie. He's someone I trust and is the best to work with. My family recommended him to me years ago because he helped them many times. Whether it's a mortgage, equity line, car loan or personal loan, he takes care of me. There aren't a lot of people like Sonnie around. I suggest you call him directly and experience for yourself.

• E

  EnJay EnJay
  5

  I love Financial Partners Credit Union. They have a great staff who remembers me by name, remember my children's names, and I never ever have to wait in line. I have never spent more than 2-5 minutes inside the bank it self unless I am chitchatting. Just the other day I went to Bank of America to deposit some money into a friends account and I waited 27 minutes in line just to handle something that took 2 minutes to process!! Financial Partners personally calls me to notifying me if any warnings on my account, they have me verify security information when processing an online payment so people can't steal my card and use it, and will block my card when an out of state purchase tries to occur and notify me about it. I just love them. I have been with them for almost 2 years and will never go any where else!

• T

  Tr rt
  1

  No live tellers is very frustrating and annoying. I called today to validate a certain amount of funds could be withdrawn and phone operator had to validate my account first before giving me a yes or no answer. I'm planing to close my account with this Credit Union because it's always frustrating to work with video tellers and phone support. I will never recommend this a Credit Union to anyone.

• S

  Sarah Flores
  1

  Not having live bank tellers at the bank is annoying, when you make deposits you can only deposit a time. When they first opened it was a 5 star bank now customer service is a 1 out of 5

  Response from the owner

  Hi Sarah. I am sorry that you had a bad experience with our live bank tellers today. We understand how frustrating it can be to make deposits one at a time. We value you as a customer, we will have a branch manager contact you shortly to address your needs. Thank you for reaching out to us.

• D

  Dan DJC
  5

  Best experience and service I have received ever from a bank. Sonnie Carlton & Team are very knowledgeable and professional. I highly recommend them to everyone.

• A

  Adri-Anne Ralph
  1

  Do NOT EVER use this ATM. We have had our card numbers stolen and fraudulently used in other countries shortly after using this ATM twice! We barely ever use it, that's how we know it was this particular ATM. Clearly they have a card skimmer.

• T

  Tommy Whiston
  5

  Been a member for 30 years. Loved this bank (cu) back when it was Rockwell fed C/U and still live it today!

  Response from the owner

  Tommy, Thanks for your kind review!! We love to hear from our longtime members! Thank you for your membership! The FPCU Team

• N

  Nelvin Rodas
  5

  What do I need to have to change a check from this bank? I only have a passport from Guatemala.