Fifth Third Bank & ATM Harvey St, Muskegon

Fifth Third Bank & ATM Reviews

• I

  Isabelle Cobb
  1

  Mean people, the two older women who work the front desk were absolutely the most rude women I have ever spoken to and I wasn’t even being helped by them. They were whispering about me and another customer like teenagers right in front of us. So awful.

  Response from the owner

  Isabelle- We're sorry that you had a negative experience. Can we help? Feel free to call our social media team at 877-833-9973. Your business is important to us.

• Y

  Yolanda Smithe
  5

  I've only ever used the ATM to make deposits and withdrawals. I've never had an issue.

  Response from the owner

  Thank you for sharing your positive feedback. We're glad to hear you're happy. Have a great day!

• N

  Nick Voyt
  5

  I routinely make deposits in the thousands of dollars and have money orders/cashier's checks created. The employees at this branch do such a great job and are always there with a smile. Shout out to my two favorite ladies, you both have always done a super job for me for the past year and a half! I enjoy working with you!

  Response from the owner

  Nick, This is great feedback. We will be sure to share this with our team. 👍

• k

  kelsey raap
  5

  Fifth third is an amazing atmosphere, when you walk in you’re always greeted with a smile and great customer service. Ben, there assistant manager, has also been very polite and taken his time too assist me in trying to find the right career path to go down with banking.

  Response from the owner

  Kelsey, This is great, thanks so much for sharing! We value your feedback.

• N

  Nikita F
  1

  Fifth third literally just wants your money and I will he closing my accounts asap. They have this thing you can turn on so you don't overdraft your account, and they still let you overdraft your account, don't send a warning email or anything and then charge you a $37 overdraft fee. So Thank you fifth third for taking money I need to pay my bills and take care of my child :)

  Response from the owner

  Nikita, We're sorry to hear of this inconvenience. Can you please call us at (877) 833-9973 so we can assist? Thanks.

• R

  Robert Downs
  1

  Applied for a home loan. I was contacted once and was pre approved. I never heard from them again. They never responded to my emails, I went with Aspire Lending and in 24 hours, Aspire had accomplished twice as much as 5/3rd had in a month. Do not go through 5/3rd.

• V

  Vern Hardick
  5

  Everyone there is great to deal with they know you by your name been dealing with them for 15 yrs or so

  Response from the owner

  Hi Vern, this is great feedback. We will be sure to share this with our team.

• J

  John Kellogg
  1

  Awful banking system I reccomend service 1 federal credit union.

  Response from the owner

  Hi John. We value your opinion and appreciate you taking the time to share your experience with us. We'd like to see if we can help you. Please call us at (877) 833-9973. Thanks.

• T

  Tyler Rewitzer
  1

  I hate having to deal with the people here. They just want 5/3 of your money and don't care about much more than that. Go elsewhere.

• S

  Stillman
  5

  Just like every other bank great staff

  Response from the owner

  Hi there, thanks for the positive note! Let us know if we can help in any way.