Fifth Third Bank & ATM N Tryon St, Charlotte

Fifth Third Bank & ATM Reviews

• K

  Kim Rhyne
  5

  I had an amazing meeting with Fifth Third bank accountant KeVon. I would like to extend my thanks to him for meeting with me and helping me to decide on what fits my needs as a customer. Your Professional customer service, friendliness and warm welcome skills really made a difference. I was impressed by the enthusiastic leadership style you portrayed while working with me. VERY SATISFIED CUSTOMER!!

  Response from the owner

  Thank you for taking time to share your positive experience with us. We appreciate you, Kim! Have a great day!

• T

  Tieria Cole
  1

  I have banked with Fifth Third for almost 10 years...From purchasing my 1st home to opening my Business account with them and they were Great at 1st! But these past few years the customer service has went down hill! Today is the day that I am completely over this bank and will be taking my money else where!

  Response from the owner

  Hi Tieria, I apologize that your experience did not meet the level of service we strive for at Fifth Third. I will share this feedback with the team. Thanks again for taking the time to let us know.

• S

  Sara Lee
  5

  I live in Shelby and cannot EVER get my bank to answer the phone. I'm only able to transfer money over the phone, so I call 2-3 times a month. Well, I called this branch and beleive i spoke to the Branch Manager. He was amazing. 2nd ring, he picked up and was absolutely a pleasure to talk to. Thank you so so much.

  Response from the owner

  Sara - We've got your back! So glad we were able to help.

• M

  MOUZON KING MOUZON
  5

  This kind of courtesy and appreciation is why iBANK with Fifth 5/3!!! This act of kindness does not go unnoticed!!! My wife and I appreciate this! Thank you!

• M

  Michael Martinez
  1

  Refused to attempt to cash my check. Called ahead to ensure they could. Got to the branch and it seemed more like they didn’t want to go through the hassle of cashing it for me. This is for you “Christian”.

  Response from the owner

  Hi Michael, we’re very sorry your experience did not meet the level of service we strive for at Fifth Third. Please call us at (877) 833-9973 so we can help.

• C

  Carlos Colossal
  1

  THE WORST BANK EVER 😒 I WENT TO THE TELLER WITH CASH DEPOSIT 400.00 … I get a text saying account balance low I call say I just put 400.00 in my account why did I get a low balance alert they tell me it’s a 24 process before the money is available 😳 how is it a process period for a cash deposit made in the bank with a teller it put me behind on a bill the employees are lazy and incompetent it took 3 employees and a bank manager just to issue me a new debit card I have closed this account and went to Bank of America at least I know it’s a national bank

• A

  Alan Justice
  5

  Great staff. I had to visit this location rather than my usual bank at home. They were very nice and fixed my problem quickly.