Fifth Third Bank & ATM E 82nd St, Indianapolis

Fifth Third Bank & ATM Reviews

• D

  Dan Payntor
  5

  I worked with Ashley Richard's on a difficult fraud situation I was in. She went above and beyond my expectations. People like Ashley are people you want to retain.

  Response from the owner

  Dan, thank you for sharing your positive feedback. We're glad to hear you're happy. Have a great day!

• M

  Marshal Mac
  1

  I'm new in town and just got my first paycheck. I don't have a car yet and had to walk a half mile in the heat to get to the bank. They says they were too busy to open an account. I now have no more spending money for food. I had to walk all the way back in the heat without any money in my pocket and I had to walk right past all the food options. I guess I'll have to figure something else out. This is the closest bank to me here but I would rather walk another half mile than bank with these people.

  Response from the owner

  Hi Marshal, I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so, we need to talk to you. Would you mind calling our social media team at 877-833-9973?

• K

  Kelly Huff
  5

  I like actually going in to the branch to do my banking. I really enjoy the human interaction and they always remember my name and greet me when entering. They almost always have someone bi-lingual on the staff, which seems important to many of their customers. I’ve had a couple of different fraud items on my account over the years and they take great care of me.

  Response from the owner

  We appreciate you sharing this! Thank you for the kind words and your business. Have a Fifth Third better® day!

• J

  Joseph Libasci
  1

  We came in to add someone to an account and everything went well enough until my three year old said she had to pee. I asked if I could take her to the restroom and was told they didn’t have public restrooms. Now I understand that but they literally made a toddler pee in their pants instead of a simple exception to the rule. I can understand if it were me asking to go. It was A THREE YEAR OLD!

• M

  Mary Delach
  1

  Waited nearly an hour to meet with the one person able to set up accounts. Watched her laugh and chat with the man in the room with her, never touching her computer. She made eye contact with me several times. Instead of stepping out to tell me she had an appointment when she was done with the man she was with she allowed me to wait an hour for no reason. I left and set up an account with Bank of America instead.

• s

  susan hudnall
  1

  As a representative of a business, when we bring deposits in, we are told we should have used the night drop. We are treated as if we are a major disruption to their day. This has happened in more than one occasion, and it is not acceptable. As a consumer, I am always receiving invitations to become a fifth third customer, and with the way I have been treated as a business customer, the answer to be a personal client will always be no!

  Response from the owner

  Hi Susan -- thank you for taking the time to leave us a review. We're very sorry your experience did not meet the level of service we strive for at Fifth Third. Our customers, both business and personal, are always welcome. I'm sorry you were made to feel otherwise! Please call us at 877-833-9973 if there's anything we can do to help. Your business is important to us.

• M

  Michael “Charles” Hendrix
  1

  It's like the flunky branch for the misfit tellers and managers. Unprofessional, cocky staff with attitude and C- skills, and that's generous.

  Response from the owner

  Hi Michael, we're very sorry to hear this. Please know we are committed to being a Fifth Third better. If there is anything we can do to assist you, please let us know.

• C

  Chritsian Republican
  5

  Don Campbell showed a lot of knowledge on any subject I talked about. Credit to CD and the junk. Would recommend talking to him and opening your account. Madison L Gemmer also staffs fantastic people. Suggestions for store - More Trash cans - Less generic looking Business Cards

  Response from the owner

  Hey Christian, Thank you taking time to for share your positive experience with us. We appreciate you! Have a great day!

• L

  Laura Fogel
  5

  Great atmosphere and positive staff. Helped with more than I even expected!

  Response from the owner

  That's what we like to hear! Thanks for sharing this with us.