Fifth Third Bank & ATM Pavilion Pkwy, Newport

Fifth Third Bank & ATM Reviews

• J

  Jacqueline Morey
  5

  They were super polite and I was able to get enough quarters to do more than one load of laundry. Other banks are either not giving out quarters or limit to one roll. My son loved that he was able to get a lollipop. Overall great experiences with this bank.

  Response from the owner

  Jacqueline- Thanks for sharing and for the kind words. We appreciate your business. Have a Fifth Third better® day!

• R

  Ryan Gilbert
  1

  If I could give this place negative stars I would. Can’t wait to leave this bank and never hold my money with them again. Do not open an account with them. You will one day get a letter in the mail for no reason whatsoever saying that the risk is to high for this bank to hold your money. Because you deposit cash in your bank account. Wild. The worst financial institution and the worst branch run thanks to Anna.

• A

  Amitava Dutta
  5

  This is my neighborhood bank and I've read a lot of negative reviews below. I've rarely ever waited here longer than expected on a rush hour. The tellers are helpful, friendly and efficient. The manager Collin is super active with making sure everything moves smoothly.

• D

  Dez michaels
  1

  This is the worst bank ever. Anna has no idea how to do her job or help her customers. If you have an account with this bank you should close it and move to Chase since they actually know how to operate a business.

  Response from the owner

  I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• S

  Scott Sizemore
  2

  Customer service obviously has scripted answers on the unreliability of their atm machines ..Never a straight answer .. Terrible atm machines..if you don't service them ,and they're not yours ,then why is your name on them? This is nor 166/3rd better...

  Response from the owner

  Hi Scott, I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so we need to talk to you. Would you mind calling our social media team at 877-833-9973?

• E

  Erin Lindsey
  1

  Worst bank I have ever been to. The manager Anna is incompente. Do not go here. Find another bank. Not just another branch another bank chase Fifth Third is terrible.

• B

  Brian Kerns
  4

  I have been banking there for years, & I can honestly say that I am very pleased with everyone there. They are always friendly and easy to work with. I wouldn't change anything there if I could. Also I love the hours of operation!!!

• S

  Steve Mathisen
  1

  Can never explain why your money isn't your account, on hold, etc. Will blame the number of transactions or whatever else they can pull out of their excuse bag. As a freelancer, they'll hold your client's checks for any reason 15-20 days, and never fix. Do not use this bank!

  Response from the owner

  Steve, We're sorry for the inconvenience. Please contact us at 877-833-9973 so we can try to help.

• B

  Brian Collier
  1

  I have been waiting for 30 minutes for an error I didn't make. Trying to convince me the incorrect routing number is in fact correct, is not a good way to start. Then once you figure it is incorrect you simply write it in on the authorization form. Tacky to say the least. When you are wrong just admit it and move on. I don't believe it entirely 5th third bank but there is a desperate need for additional training at this location. I am still not don't with something that should have been rectified in 5 minutes.

• G

  Greg Underwood
  5

  Idk what these miserable fools are talking about? This store is my favorite!! All the people there are super nice to me! And always has been!! I give them 5 stars!! Only because it wont allow any more!! Plus tgey are open til 7pm most nights which is nice for us who work day shift!!