Fifth Third Bank & ATM Taylor Rd, Reynoldsburg

Fifth Third Bank & ATM Reviews

• a

  awiss hair
  1

  Wow!! Do they hire only those with terrible customer service at this location or do they train everyone to be that way. Their responses to questions/inquiry, facial expressions, tone and more is just the worst. That's why, although I've been with 5th 3rd the longest and only because it's our joint account, when it came time to open a business account, I chose Huntington; they treat u like you're the most important person. I try to avoid this 5th 3rd location but every now and then, it's my only choice when I'm pressed. But I regret it, EVERY SINGLE TIME.

  Response from the owner

  Hi there, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• r

  runchi saru
  1

  Very worse location and poor customer service overall. People who works at this location discriminate looking at ur ethnicity.Mortgage officer was one of the biggest lier who don’t even know how to deal with customers at all. Front worker don’t have any ideas how to greet and don’t even have idea about banking. I wonder how this people get job here. Worse bank ever. I wouldn’t recommend anyone to go to this location.

  Response from the owner

  Runchi, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• M

  Marcus Jameyson
  1

  Photo ID required to make a payment? Seriously? In what world does that even make sense? Not to mention I waited 10 minutes and there was only one other customer in the bank.

  Response from the owner

  Marcus, I’m sorry to hear about your experience. If you would like to discuss this further, please call us at (877) 833-9973. Thank you.

• S

  Sym Stha
  1

  Really worst customer service ppl. Waiting for call back from month and when I call them they say banker will call back. Plan to change my account to other back.

  Response from the owner

  Sym, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• M

  Marie Sims
  1

  They are unorganized they didn't deposit my 200 dollars.

  Response from the owner

  Hi Marie, I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so we need to talk to you. Would you mind calling our social media team at 877-833-9973?

• K

  Kumar Basnet
  1

  I wish they could have some good employee who can fixed the job at one time, been here more then 4 times for small small problems..

• k

  kumar chhetri
  1

  Was trying to open a bank account at this place. They told me to wait. Waited for hours. Then said make an appointment and come. Ridiculous!!!!

  Response from the owner

  Hi Kumar, I'm so sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• A

  A B
  1

  Staff was unfriendly, not helpful & Cynical...I will take by business else where if that's how 5/3 treats customers.

  Response from the owner

  Hey there, I'm so sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• D

  Dave Barnett
  1

  What a joke, 1 teller present today I need to change banks

  Response from the owner

  Dave, We understand your frustration and apologize. We’d like to help. Please call us directly at 877-833-9973.