Fifth Third Bank & ATM Elkcam Blvd, Deltona

Fifth Third Bank & ATM Reviews

• D

  Deb
  3

  It a nice bank. People are usually respectful. Check and savings are very good. One bad experience. I was sitting out in front of the bank I close my eyes because it's not 9:00 when the bank opens. The lady that works inside the bank came out knocked on my window and asked me to move because she doesn't want me to sit there with my eye closed. So she preferred me to leave all together. I parked on the other side of the bank it's raining and I guess she wants me to get wet by the time it's 9:00 I'm going to go inside all drenched. I needed to do some thinking inside and this is the first time I've ever been disrespected. I'm just sitting here waiting for the bank to open and apparently that's a problem.

  Response from the owner

  Deb- We're sorry that you had a negative experience. Can we help? Feel free to call our social media team at 877-833-9973. Your business is important to us.

• S

  Stephanie West
  3

  I was really excited about this bank and signing up. But after today I am already considering a change :(. Walked in and there was one teller and one person in front of me. I had 20 minutes so no big deal. 20 minutes later I have not been seen and there is a line of 8 people. The manager keeps coming out to fix the tellers mistakes but then doesn’t help with the line? Then when I get to the front and say I needed a direct deposit slip the teller seems exasperated and I’m told “you should have seen him (the banker)” How am I suppose to just know that? now I’m running late, I have to wait for the banker, I’m not happy with this first experience at all. I put three stars because the first banker I dealt with was very nice. But if I were going after this experience alone it would be a star and a half star.

  Response from the owner

  Stephanie- I am sorry to hear that your experience did not match your expectations. We would like to help! Please give our social team a call at 877-833-9973.

• F

  Frankie Beall
  1

  11 am on a Saturday morning , there are only 2 employees working the whole bank. Just went in to add husband to account. How does a business not have the proper forms they need ready and available? Needless to say no one could help me. Very inconvenient and a waste of time.

  Response from the owner

  We're very sorry to hear this, Frankie. Please know we are committed to being a Fifth Third better®. If there is anything we can do to assist you, please let us know.

• T

  Tina Dix
  5

  I was very pleased with the service I received at the 5th 3rd Bank in Deltona Fl. A special shout out to the Financial Center manager II, Jessy Meppurathu who assisted me and encouraged my questions. The staff was friendly as well keep up the good work!! POST BY: ONE SATISFIED CUSTOMER!!

  Response from the owner

  Hi Tina, thank you for your review; we appreciate your feedback!

• R

  Rosemary
  1

  Worst bank in the world. Rude, obnoxious people in charge. Filing a formal complaint and hiring an attorney to deal with their illegal hold for 10 days on a local check to pay contractors repairing my home from hurricane damage. They will obey the law when John Morgan gets through with them. Anybody else who has experienced their arrogant, criminal behavior feel free to join me in a class-action lawsuit.

  Response from the owner

  We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• M

  Melissa Jones
  1

  This Fifth third branch is trash, since this new turnover of employees has arrived, real customer service dosen't exist here! Vanessa, Vanessa ETC..do better and learn real customer service from DONNA!

  Response from the owner

  I'm concerned about your message and would like to see what we can do to help. Please call us at (877) 833-9973. Thanks.

• P

  Phoenix Jones
  3

  Although i love banking with fifth third i dont like the way i was talked to by Matt a few days ago. Telling someone they need to come in so you can teach them how to budget just isnt what you say to someone.

  Response from the owner

  I'm very sorry to hear this. Please know we've informed the appropriate people. To discuss further, please call us at (877) 833-9973.

• D

  Dan Peterz
  1

  This is the worst banking institution in Florida! they are rude, they are unprofessional, they have way too many "hidden" charges and they want to charge me a $50 closing fee per account held!!! wtf??? Nazi Third Reich Bank!!! Please for your own sake, discontinue banking with this bank!

• A

  Amber Rosario
  1

  Slowest bank ever! I've been sitting here at the drive threw waiting for 20 minutes. The guy next to me pulled up 10 minutes after me and was taken care of immediately. Such bullcrap.

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• D

  Deborah Brown
  5

  I was reluctant to go to this bank after reading the reviews. I am glad that I went to make my own decision. Everyone was friendly and helpful. Best choice I ever made.

  Response from the owner

  Thanks for the kind words. We're here to help and listen, so feel free to reach out.