Fifth Third Bank & ATM W Columbia St, Mason

Fifth Third Bank & ATM Reviews

• J

  Joseph Adorjan
  5

  The customer service, particularly by Julie and Courtney is exceptional. They greet me by name and are friendly yet very professional. I would highly recommend the Mason branch of 5/3 based solely on these 2 employees alone. They are excellent at their jobs.

• C

  Calvin Lopez
  5

  I’m from out of town and recently visited the fifth third bank in mason, overall great experience, Austin was a lot of help and I’m really satisfied with everything. I would definitely recommend.

  Response from the owner

  That's amazing! Thanks so much for the compliment!

• S

  Steven Garcia
  5

  My dads old and doesn’t know how to use the internet very much, but he said working with Austin Wilman was the best experience he has ever had with a personal banker!

  Response from the owner

  That's what we like to hear! Thanks for sharing this with us.

• L

  Lynsii Ward
  5

  I have visited this branch twice and have received excellent service from the staff. The people that I worked with were both kind and knowledgeable. Both visits were great experiences.

  Response from the owner

  Lynsii - Thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

• S

  Sha Ron
  5

  Thank you Austin and Michelle for all the help. I really appreciate it. Thank you Brey for answering my calls. You guys are doing a great job. Keep up!

  Response from the owner

  Thank you for your review; we appreciate your feedback!

• f

  floyd willis
  5

  Ive had the same tellers for years now it seems like. Always greets me as a familiar customer and helps me a lot.

• J

  Justin Macauley (macaulj)
  1

  Don't answer their phones when I call the Mason, Brance. Automated telephone thing transfers me somewhere else.

  Response from the owner

  Hi Justin! I'm so sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• K

  Kurt Creamer
  1

  Their customer service is horrible. They could really care less for their customers. I would never recommend them to a friend.

  Response from the owner

  Your post concerns us. We'd like to find out more about what happened. Can you please give us a call at 877-833-9973 to discuss? Thanks.