Fifth Third Bank & ATM S Main St, Royal Oak

Fifth Third Bank & ATM Reviews

• J

  Jeanne Jackson
  1

  Needed some paperwork notarized the man asked for the paperwork I thought he was notarizeing it.told me to sit down. Kept my paperwork for 20 minutes at the front desk. Finally told me to get the paperwork sign it bring it back up to the desk he'll notarized it. My question is What was he doing with my paperwork for 20 minutes? When no one was in the bank. And Yes I asked him that, wouldn't answer

  Response from the owner

  Jeanne, we are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• T

  Todd Farnum
  1

  Too bad I can't give zero stars, worst place to cash a check. Asked for my social security number, odd, never heard of this before. Making me wait to cash a $40, what a joke!!!!!! No star service 😡

  Response from the owner

  Hi Todd- I am sorry to hear that your experience did not match your expectations. We would like to help! Please give our social team a call at 877-833-9973.

• M

  Michelle S
  5

  Gabrielle was a delight. She greeted me when I entered with a friendly tone and smiled the entire time she served me. She was efficient, answered my questions and made my experience seamless. So much so, I am taking the time to write my review from the parking lot. She should be recognized for great customer service!

  Response from the owner

  Thanks for your review. We're happy you're happy! 😍

• L

  Laura Hollingshead
  5

  Myron W was incredibly helpful to me today. I had a paper that needed to be notarized and unfortunately my timing was terrible - literally minutes before closing. He helped me with a smile and made sure that I got everything that I needed prior to leaving. Great customer service and I appreciated the great attitude!

  Response from the owner

  Isn't Myron wonderful?! We will be sure to let him know. 👍

• M

  Marcus Johnson
  5

  I came in because of a promotion they had going on. Sarah helped me and she was amazing at her job. She was knowledgeable, insightful, and went over and above to be helpful. She didn't take too much of my time, but she went over everything thoroughly and even went over some financial tips that I will be using in the future.

• H

  Hassan Saghir
  5

  Very reliable staff. Amazing job. They make sure you are in and out. Ask for Hamid Hamid he will make sure you will leave with a smile on your face. Keep up the great work guys!!!

  Response from the owner

  Hi Hassan, This is great, thanks so much for sharing! We value your feedback.

• M

  Marygrace Ashdown
  3

  Ample parking but when I arrived at 4pm on a Thursday, they had 1 teller. The line was way too long and she could only do deposits or withdrawals. She couldn't help me at all with any of my accounts- I would have to wait in a different line for a banker? This was odd.

• M

  Mark Maupin
  1

  This bank hates poor people. If you do not have a major credit card they will not cash your check. Despite producing a valid photo michigan state id . Multiple pieces of mail, a copy of my taxes. I had an entire file folder of information they refused too cash a check drawn off of them . absolutely ridicules

• J

  James Bibart
  5

  Very friendly branch of 5/3rd. I like doing business there. Branch manager is very helpful.

• M

  Mohamad
  5

  Very professional staff and extremely helpful. I see Hamid for all my business banking needs and he always goes above and beyond.

  Response from the owner

  Hi Mohammad! Thank you for sharing your feedback. Glad we were able to assist. Have a great day!