Fifth Third Bank & ATM N 32nd St, Richland

Fifth Third Bank & ATM Reviews

• D

  Daniel Cassada
  1

  If you want a standard refi to take more than two months, have phone calls texts and emails not returned, and have two failed closing attempts call Fifth Third in Plainwell Michigan. They can do all of these things for you. #Fifththirddebacle.

  Response from the owner

  Hi Daniel, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• W

  Will Howson
  1

  On May 30th I went into the branch to make a deposit. I made the deposit and asked that my credit card balance be paid off. The next Monday I made a deposit to a different branch. I checked my credit card balance out of habit and was told it was at the same amount as last week when I previously asked for it to be paid. Confused I asked them to pay it off. I check my online account and on the 30th $650 was withdrawn and not credited to my credit card. After days of seeking answers turns out it was paid to the principal of my mortgage. God knows why. 5/3 first told me that they could only apply it to my credit card. When I said no. They said all they could do was send it back to my checking and it would take days. No offer to make it better. No sincere apologies. Did says he was going to talk to the teller. Like it's their fault the whole system sucks. Would give zero stars.

• J

  Janice Runnels
  1

  I was told I would receive a 2% interest rate on money market. Their was a problem with new money or current account which I was told would be taken care of so as not to lose our business. Then I was told it took 45 days to receive 2% interest 67 days later I will be closing my account.

  Response from the owner

  We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• K

  Kae
  2

  Opened an account with this bank almost a month ago and still have not recieved my debit card. Truly disappointing.

  Response from the owner

  Oh no! I'm sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• J

  Janice Held
  4

  Nice staff, but not a fan of 5/3 fees.

• A

  Auatin Fisher
  5

  Love this bank with it's small town feel.

  Response from the owner

  We appreciate the kind words! Have a great day.