Fifth Third Bank & ATM Pleasant Hill Rd, Kissimmee

Fifth Third Bank & ATM Reviews

• S

  Suzette Guzman
  2

  The two people I went to both did not do their job thoroughly causing mistakes which the customer later has to pay for. No issues on their attitudes. Friendly staff, but that doesn’t get my issues resolved.

  Response from the owner

  We'd like to look into this matter for you, but we need some more information. Please call our social team at 877-833-9973 so we can assist. Thanks, Suzette!

• G

  Guardian Angel
  5

  Best bank in poinciana. Always helpful, courteous and the mobile app is easy to use. Much love to you guys.

  Response from the owner

  Thanks for sharing and for the kind words. We appreciate your business. Have a Fifth Third better® day!

• D

  Diane Lopez
  1

  I've been a customer since 2017 and for the first time I went to a branch that cannot help me or even assist me in anything and look at me like I did not know what I was talking about for the first time I think I'm really considering in closing my account with you guys I would prefer to go to the branch all the way in Kissimmee then ever deal with this Branch ever again

  Response from the owner

  Diane, we're sorry that you had a negative experience. Can we help? Feel free to call 877-833-9973. Your business is important to us.

• A

  Angel Davila
  1

  Manager did not even wanted to speak personally (sent someone else) with me about about a ppp loan because I didn't have a bussiness account which Is not a requirement, seem like he was having a better time speaking with the hottie sitting on the edge top of his desk. BTW I have already spoken about the loan in another fifth third bank and went tru everything.

  Response from the owner

  Angel, I'm concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 (Mon-Fri 8am - 5pm ET). Thanks for letting us know!

• L

  Lao Zhi
  1

  UPDATED: Don't go here. They are a mess. Their customer service is horrible. It is clear that they have no respect for their customers or their time when 5/3 makes a mistake! No bank should mess up handling your money. When they agree they did, they should care enough to correct the situation without having the customer spend hours being bounced around their system, disconnected, and being told completely wrong information.

  Response from the owner

  Hi Lao, This is great, thanks so much for sharing! We value your feedback.

• G

  Gisselle Muniz
  5

  It's always a pleasure to bank here. Shortly after opening an account with Fifth Third, I left bank of America completely in part because it never really felt genuine. Fifth Third sees more than a customer when you walk in, and they make an effort to make sure you leave happy. I walked out of this branch one day, nearly in tears because I was so relieved and happy with my experience. In general, when it comes to banking, the best part is spending what's in the account and everything else is just ho-hum and sometimes not as easy to understand (or enjoy, for that matter). Fifth Third makes an effort to not only work with what you've got, but they make sure you are aware of all the perks and benefits of being a Fifth Third customer, all while making you feel like family. I have tried my share of banking institutions, and by far, 5/3 takes the cake in meeting AND exceeding my expectations. They are amazing!

• m

  mariana soler
  1

  It's a Bad and Bad Bank are from the banks that say when there is an error they say that it is not them but the other bank and when you get everything for documents then they accept and say that they can not do anything and also that they retain the checks deposited online for 10 days information that they do not say without any reason even when the other bank approved the transaction, PEOPLE BEWARE OF THIS BANK THEY ARE NOT HONEST.

  Response from the owner

  Hi Mariana, we’re sorry for your experience and would like to see if we can help. Please call our Social Media team directly at 877-833-9973. We’re available Mon-Fri 8am - 9pm ET.

• e

  eliezer Ramos
  1

  My opinion and experience with this Fifth Third Bank is really Bad, Unpleasant, Frustrating and much more, please be careful with this bank and orient yourself well before any transaction or depositing checks in the APP since they put hold for more of 10 days, When the other bank already paid and approved the transaction and when you go to the bank they tell you they cannot help you because it is not in their hands, I was able to verify certain things and that is that the bank puts your money deposited to earn interest for them, no matter what you need.

  Response from the owner

  Hi Eliezer, we're sorry that you feel this way. We're open to feedback, and would like to learn more about what happened. Please give our team a call at 877-833-9973.

• L

  Leslie Jones
  2

  I went to open an account with 8700. They helped me open the account but did not tell me about all of the great products...they never answer the phone... called them one day i was off just to chec on a credit card app..no one answeres the whole day...awful...i had to get up and travel 30 mins to the bank because they didnt answer and the banker i was working with said she would call back never did..horrible service

  Response from the owner

  Leslie, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• J

  Jim Young
  1

  Terrible place. Customer service is a joke. I cannot imagine why anyone would trust them with their hard-earned money.

  Response from the owner

  We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.