Fifth Third Bank & ATM W 117th St, Lakewood

Fifth Third Bank & ATM Reviews

• M

  Melanie Rivera
  1

  I only give one star because I used to love this bank before covid. Now they change staff like every month and they're not efficient like it used to be, they make you wait in the drive thru until all the clients inside leave the branch. I've been through this more then 3 times, They don't value me as an old costumer, I am so disappointed. Hopefully the manager talks to the staff as I all ready spoke to him.

  Response from the owner

  Hi Melanie- I was very sorry to read your comments about your dissatisfaction with our bank. We'd like to take the necessary steps to make things right, but in order to do so we need to talk to you. Please call our social media team at 877-833-9973 so we can assist. Thanks!

• L

  Lindsey Haddix
  1

  I spent a significant amount of time talking with a Personal Banker about applying for a home equity line of credit and providing all of my personal information and documentation only to be ignored by all parties involved and receiving absolutely no follow up on the status of my application. I am disappointed in the customer service of this branch and will not do any business here and would not recommend based on my experience.

  Response from the owner

  Hi Lindsey- I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our social team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• L

  LeTHaL 216
  1

  First time coming to this location. Showed up at 4:35pm. Stood in a empty line for 15 mins because everyone wanted to shut down early… terrible service. You close at 5pm not anytime before. Im sure people would appreciate it if you followed your guidelines. Also never got greeted. Terrible

  Response from the owner

  We’re very sorry your experience did not meet the level of service we strive for at Fifth Third. Please call (877) 833-9973 so our social team can help.

• A

  Andy Kasnik
  5

  Good people to work with. I look forward to our future relationship. Teller's are personable and management is responsive. Thanks for your work guys!

• J

  James Cummins (StaxsCummins)
  5

  Wanna start back doing business there again here real soon..

  Response from the owner

  Hi there, we appreciate the kind words! Have a great day.

• S

  Shannon Arnold
  5

  Good bankig for people with banking problems

• A

  Ali Hayaneh
  5

  My favorite bank, I like dealing with this bank, great and excellent service, there is an amazing and beautiful Arab girl from Jordan. A place worth visiting